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PC Crash on update 6514

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Hi,

I have the build 5551 and I've been updating twice (trying at least) to 6514 but when it installed, I have the famous Windows Blue Screen of the Death with an error of a DLL (KRIxxx.dll something like that)...then my computer restart and no Acronis installed...and a lot of errors.

I had to restore to my latest backup to have my computer works again...I've been trying twice and same results.

Does anyone have the same problem ?

0 Users found this helpful

Run the Acronis 2013 cleaner, reboot after reading the instructions about rebooting and then install build 6514.

Download 2013 cleaner.