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Problem with "exploring" image of a HD clone

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Hello!

Several years ago, I bought at Micro-Application (the former supplier in France of ACRONIS products ) the software " DISK EXPERT 2" who was the French version of "Acronis True Image".
I made numerous creations of clones of my hard disk, which made me many services when I had had a crash : the restoration of the images always passed well, as well as the exploration of images to get back a part of my savings.

But these days, having protected an image of my HD with " EXPERT CLONEUR ", I wanted to explore an image and there, big problem : the affectation of a letter "to create" this temporary image turns endlessly and the message " please wait " does not close :(
Besides, my computer is blocked and I am obliged to use the "radical" method : force the stop of the computer.
I've re-installed totally "DISK-EXPERT 2" after an complete uninstall, but without any success :(
Hence my question : have you a track so that I can find this procedure, which always worked well?

Thank you in advance for any answer !
Cordially
SosPel

0 Users found this helpful

As you mention assignment of a drive letter, I'm guessing that you're attempting to view the image (backup "Image", not in fact a "Clone") by mounting it. As that isn't working for you, try double-clicking the .tib image to view it in Windows Explorer.

@tuttle

Thank you for your answer, but I have already used several times the option " to explore an image" and not a clone. But since a few days, this do not work any more...

I have however an indication: when I analyze the register with the software CCLEANER, I have this diagnosis: ________________________________________________________________________________________

Problem          : "Application for non-existent opening"

Data               : "C:\Program Files\Micro Application\Cloneur Expert\Cloneur Expert.exe" /mount:"%1"

Register Key   : "HKCR\tibfile\shell\open" _________________________________________________________________________________________

Is this give a solution to somebody ?

Thanks for any answer :)

Sospel