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problem with the installation

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Hi all

I have a problem with the installation of True Image Pluse where I can not install anything on the two to receive an error message as shown in this link:
[URL = http://img412.imageshack.us/my.php?image=error1b.jpg] [IMG] http://img412.imageshack.us/img412/1285/error1b.jpg [/ IMG] [/ URL ]

How can the solution to this problem.

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Did you install True Image standard before the plus pack attempt? Two installs are required. True Image Home then the plus pack.

Hello,

S alhosni, thomasjk is absolutely correct. Acronis Plus Pack is a separate purchased add-on for Acronis True Image Home 2010.

To install Acronis Plus Pack, do the following:

  • Make sure you have Acronis True Image Home 2010 installed;

    (!) If you had Acronis True Image Home 2010 installed before purchasing or downloading Acronis Plus Pack, please make sure you have the latest build of Acronis True Image Home 2010. (See Downloading the Latest Build of Acronis Software). Acronis Plus Pack can only be installed over the same build of Acronis True Image Home 2010.

    If your builds of the Acronis Plus Pack add-on and Acronis True Image Home 2010 do not coincide, the add-on will display the following message upon installation:

    (!) The build number as highlighted on the screenshot should be the latest one and should coincide with the build of Acronis True Image Home 2010 (on the screenshot it is not). You can check and download the latest build from the Acronis website. See Downloading the Latest Build of Acronis Software

    To check the build of Acronis True Image Home 2010 see Viewing Build Number in Acronis True Image Home.

  • Run the installation file:

  • Copy and paste the serial number for Acronis Plus Pack:

    See also Pasting Serial Number in the Installation Wizard of Acronis Products

  • Click Complete to have Acronis WinPE ISO Builder installed, or Custom to deselect Acronis WinPE ISO Builder:

    (!) Acronis Universal Restore and GPT/dynamic disks support are always installed, independently of what type of installation you select. There is no option to select or deselect these during the installation.

  • Select whether to install for all users or for the current user only:

  • Click Proceed to install the add-on:

  • The product will then install:

  • To complete the installation you will need to reboot the machine:

Please let me know if you need any further assistance.

thomasjk, thanks for your help.