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Recover Backup

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Hello
I have purchased 2014 Premium and have created an image from one computer that I want to restore to another computer that is exactly the same type of computer (same make with same specs). I have saved the image to a portable removable hard drive.
I have created an Acronis Media Boot Disk and use this to boot up the second machine. I then ask it to restore from the backup but the machine does not pick up the portable hard drive to restore it from. The portable hard drive is connected via USB connection. I have tried all that I know to get it to recognise the drive but to no avail.
What should I do to get it to pick up the portable hard drive or is there another way to restore the backup?
Thanks in anticipation
Himie

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What sort of USB drive is it?

Don't connect via a hub, a port in a monitor, a USB extension cord, etc. Connect the external drive directly to a USB port on the rear of the computer case.

If using a USB 30 port, try a USB 2.0 port, just in case your particular controller isn't recognized by the Rescue Media.