Recovery media not seeing 4TB RAID 0 array on GA-990FXA-UD3 / AMD SB950

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I have been an Acronis user for years. I recently upgraded to TI 2013.

I also switched my data drive to a RAID 0 array.
It is a RAID 0 array of 2 x 2TB Seagate SATA 6 GB/S .

When I use TI under Windows 7 x64, I can backup and restore this volume just fine.

But when I boot the recovery media CD, the 4 TB array is completely invisible !

I know the RAID driver is working because I have another RAID 0 array, a 256 GB array with 2 x 128GB SSD, and the boot recovery media sees that array just fine. It just does not see the big array at all. Thus there is no way to restore this volume when booting the boot media !

I tried force the BIOS to UEFI mode, but then the Acronis boot media completely hangs with a black screen.
Normally I don't have UEFI turned on in the BIOS, as I don't boot my OS from the 4TB array.

How can I get a fix for this bug ? It seems like a problem in the AMD RAID driver on the Acronis boot media.

Sa, 12/15/2012 - 02:53
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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mvp

This is most likely because of an issue with the Linux drivers that the recovery media uses. ON some systems, there are in fact 2 or 3 different disk controllers. It is possible one of your RAID is using one controller, and the other one using the other.

At any rate, your option is to purchase the Plus Pack to be able to create a WinPE based recovery disk. The advantage of this is that not only this recovery CD uses Windows drivers, therefore have better hardware coverage, but you can also inject other drivers in the WinPE image to take care of corner cases if necessary.

Sa, 12/15/2012 - 18:27
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