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Recovery not working

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Hi - My C: drive has a non-recoverable mbr, so I am looking to my backups to save the day. I loaded the disk and the Recovery Wizard came up. The first step is to select the archive. I navigated to the most recent one that I had on my second hard drive and selected it. It asks for a *.tib, and that's what I selected. But I am given this message: Error while opening the archive file. The archive format is not supported by this operation.

Please help!
THanks in advance,
Linda

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What is the name of the product? Looks like some version of True Image Home. (so I suggest to move this topic to the 'TI Home' forum) It may give such error if it's a file backup or email backup. Or, if it even fails to validate, it may be corrupted.

You should be able to fix your MBR with a Windows installation DVD or a Windows startup repair DVD/CD, even one produced on another computer that is running the same OS as yours.

There can also be problems if the backup image you're wanting to use was created with a newer version of TI than what's on the CD. You could download the TI ISO from your Acronis account and create a current CD if you don't have access to the program right now.

@dev-anon - I'm using Home 2010. Didn't realize I was in the wrong place. I had it set to automatically back up on the first of the month, and tried several months worth with the same result. I'm not opposed to being moved, as long as I know how to get there.

@Pat L - I already tried repairing/replacing the MBR. Even asked someone else if there was something I hadn't tried. It's a goner. (By the way - I'm on Windows XP)

@MudCrab - I have used the same version since I started.

Trial by fire kinda sucks. I guess I should have tested a recovery on a spare disc before I needed it this badly. Does anyone have any suggestions?

Here is a good list, did you try all these: http://www.techrepublic.com/article/10-things-you-can-do-when-windows-x…

Anyway, boot on the Acronis recovery CD and validate the archive. If it validates but you cannot recover, it is most likely that the backup you have is a file backup not a disk and partition backup.

If the archive doesn't validate, then your backup is corrupt and there is nothing you can do to fix it.

If your backup is indeed a file backup that validates, your plan B will be to end up reformatting the drive, reinstalling XP, the updates, your programs; you would use this file backup to restore your content.

Thanks, Pat. I'll look through that list.

I don't remember anything about "validate", but maybe it was there and I'm just not remembering. I will look for that.

Yes, worst case scenario is to start over. I really hate the time that takes to do it all, but maybe I'll have to! I'll post back when I've checked everything else out.
Thanks!