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[RESOLVED] True Image 2013 does not work in Windows 8

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I was using True Image 2013 in Windows 7 and it worked fine. I did a clean install of Windows 8 on an Alienware M14x laptop (1 year old) and True Image will not work - after running it says "Not Responding".

ALL my other software is working fine in Windows 8 (and I have a lot!) - this is the only software that doesn't run.

I have uninstalled and re-installed it a few times with same result. I can't even get support because my 30 days just ran out when I installed under Win 8. Anyone had an luck getting it to work in Win 8 or any suggestions on what I can do?

Doug

Issue resolved here.

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Doug,

Does Windows Event Manager have any entries about True Image in it?

No, nothing in Events at all about True Image. True Image froze immediately it opened.

But problem is now fixed and True Image working! I noticed the DVD drive has disappeared - it was working fine so something killed it. Device wouldn't start (due to registry issue it said). I found a fix on Microsoft site that downloaded and ran repair which patched registry again. Then DVD started working and Acronis also started working. No idea if they were connected but my guess is the two issues were related. All good. Thanks.