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Restore fails

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I was changing some system settings and now I can't boot into Windows. I'm trying to restore my hard drive, but a couple minutes into the operation I get this error:

Operation with partition 'C:' was terminated.
Write error (0x70004)
Tag = 0x4A99BB4AEEE00DE6
I/O disabled for removed disks. (0x1000E2)

I've tried verifying the backup (it's okay) and wiping the target disk first. I've attached my log.

Thoughts?

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Geoff,

Have you tried restoring by booting from the recovery CD?

What type of disk setup are you using - MBr, GPT,Dynamic Disk?

What OS are you recovering?

According to the log your image is being recovered as a sector by sector, did you make a sector by sector image?

I'm not sure why TI appears to be selecting two different disk numbers.

Hi Colin,

I updated the firmware on my SSD, after reading about another user having the same problem with an OCZ drive. That seems to have solved it - I was able to complete the restore.

However, I now have another serious problem. Restoring my drive didn't resolve my boot error:

"Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key"

From my research this might be caused by a corrupted MBR. I don't understand why restoring doesn't resolve this. I clearly have "restore MBR" checked in True Image.

To answer your questions:

Yes, I'm restoring via the recovery CD.

I'm not sure if I'm using MBR or GPT. If I go to "Add New Disk Wizard" it shows my drive as "Basic GPT", but my partition layout shows "MBR and Track 0". I've attached a screenshot of my partitions.

I'm trying to restore Windows 8. I'm not sure if I made a sector by sector backup (I used whatever the default incremental was). If there's a way to check I'd be more than happy to.

Anhang Größe
125785-106645.jpg 1.74 MB

Geoff,

Since you are unsure of the type of disk that you had initially, you could boot to your Rescue Media, and use the "Add a new disk" tool to initialize the target disk as MBR, and then perform the restore (including the MBR/track 0 and Disk Signature), then reboot to see your results. If this doesn't work, you could boot to the Rescue Disk and use the "Add a new disk tool" to go back and initialize the disk as GPT and try the restore again to test for proper operation. If your disk is/was GPT, you do not need to restore the MBR/track 0 or the Disk Signature, as these are not needed for GPT disks.

When you created the backup of your disk, did you have any boot problems at that time?

Hi James,

I was able to solve the boot issue by resetting my BIOS to defaults. Windows 8 boots! I'm not sure what caused the problem initially, as I didn't change anything in my BIOS (I was disabling a 32GB hibernation file and reducing the size of my pagefile). I tried changing the boot order, which didn't work. But resetting my BIOS seems to have solved it - go figure.

And no, I did not have any problems when creating the backups.

So in summary: Updated SSD firmware, reset BIOS, problems solved.