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A restore horror !

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  True Image Home 2015 - Build 6613

I did a restore from a previous back up.....
The backup contained my complete SSD which contained:
     100MB NTFS (healthy - system active, primary partition)
  &  Local Disk - system (C:)

I thought it also contained the backup of a 100 MB (healthy - EFI system partion
    from my (F:) drive but NOT the rest of F (27943 GB.

After the restore completed and rebooted....

    The SSD - C drive is fine......
       and the 100MB EFI partition on the F drive is fine BUT the rest of F is now

listed as unallocated so all the data is gone to the computer?

I have done nothing else since the reboot after the restore.

Is there any hope and or chance to recover the rest of the data from the F drive?

I have also noticed that Windows created a paging file on the C drive...it was previously on the F drive.

Am in despair and would appeciate any advice and/or help anyone can offer.

I started a live tech chat but it was suddenly ended...without a reason ??????

 

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Jonathan,

Is your disk using any encryption, to include local folder password protection or bit locker? If you password protected the folders in Windows they would be locked/encrypted to Acronis.

Is your F drive on the SSD too? Was this a disk backup with both partitions selected? How much data was originally on F and how big is the backup that you thought had F on it in comparison? 

I would suggest trying to open the backup in Windows ATIH... when you double click on the tib file of the backup and it opens in file explorer can you navigate the F drive files and folders and see what should be there?  If so, you will be able to restore it... If not, it was not backed up or is corrupt.

Did you ever try to recover to another drive before failure to truly validate the backup? 

Bobbo -

    Thank you so much for your response.

There is no encryption, password protection or bit locker in use on my PC. The "partition backup" in question contained 3 partitions:

  my complete SSD (C drive - the system drive)  with 2 partitions

                                   1)  100 MB NTFS (healthy - system active, primary partition)
                                   2)   Local Disk - system (C:) (healthy - boot, page file, crash dump, primary partition)

The 3rd partition           3) was 100 MB from my physical (F:) drive (healthy EFI system partition)

           The remainder of the (F:) drive is now listed as  2794.30 GB UNALLOCATED since the restore.  It used to contain my documents, music, film, videos, pictures, downloads, etc.

I attached an image of the Win 7 disk management window  to help in case my explanation is unclear

               The True Image backup file is 109,398,755 KB.  the SSD lists now at 104 GB of 238 GB, but a small page file hasd been added by Win 7 Ultimate as it was originally on the F drive before the restore.

The backup was validated after I created it. This was the first attempt to use it for a restore. I have tried to restore to a different drive as it might wipe that out as well or some other horror as it is the system.

Windows ATIH has never been used by me before and it does not list my TI backup when started nor does i allow me to point to it even though it is a good useable backup?

    

 

Anhang Größe
337214-126535.jpg 427.03 KB

Joey -

      A sincere blessing on you and your home !!  Your suggestion worked perfectly and it looks like I have not lost even a byte of data.

I have used True Image for many years now and this was the first time that I must have done something wrong...first time that a problem occured.

I greatly appreciate your suggestion and your taking the time to respond to my post!

-Jonathon

Thanks for the tip Joey - very good to have in the tool belt.  Jonathan, glad it all worked out this time.  In the future, please try to restore to another drive from time to time to make sure all is well with the existing backups and the restore process.  There are a lot of forum posts where recovery is only attempted after a failure of some kind and that may be too late at that point.