Restore image problem
I have back up using true image from 1TB HD. Now my 1TB is dead. I purchased another 500 GB HD and it can not restore the image.
Correct me if I'm wrong that I must use the same size HD (any brand name)
or I have to use exact the same brand name, same model, same size?
Please help. Many thanks

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No it doesn't have to be the same size, make, or model.
How did you make the backup?
When the restoration fails, exactly what error message or problem occurs?
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It said, several files unable to restore and option retry, ignore and cancel. I used ignore and not good after finished
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Did you make a disk image or a file and folders backup?
If a disk image, does it validate?
Is the file(s) that you are trying to restore one file or split?
Are you restoring this from DVD's or an external file?
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it's disk image and validate. I tried to restore the image and the image from external drive.
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If the used space on the dead 1TB was more than 500Gb, then you will not get the Image to restore to the 500Gb drive.
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So that mean I need new 1TB HD ( not 500GB), correct me if I'm wrong. Thanks
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jo do wrote:So that mean I need new 1TB HD ( not 500GB), correct me if I'm wrong. Thanks
You need a drive that is large enough to hold what was on the *USED* space on the 1Tb. You haven't yet said how much was used on the 1Tb.
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Ok, I got 500 gb new hd and it restored.
Thanks all for help.
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For the benefit of others, what did you do differently this time to get it to work?
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Sure, I beileve the size of the new HD must larger than the size of data image.
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yes, that's right. it does not matter how large the source drive was...it matters how much data actually you have backed up.
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