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Sleep Problem

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Acronis admits to the problem with ATI 2011 shutting down when the computer goes into sleep mode even though this problem has been raised and fixed for several years. This will absolutely stop me from buying the new version. If anyone from Acronis is monitoring, when will this problem be fixed. Please don't say "our engineers are working on it" because you've been saying that for months!

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Hello Robert,

Thank you for posting. I will do my best to help you.

Could you please let us know what is the exact issue you are experiencing so that we can assist you?

We have a couple of KB articles available here which have to do with sleep/hibernate issues in our software.

Please let me know if you need additional help.

Thank you.