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Suddenly ATI System Backup Fails

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ATI has been working properly on this computer since January, but now, suddenly, it won't complete a System Backup; I've attempted it a half dozen times, but after about an hour and a half it fails saying it failed to open the backup drive (currently on an external USB network drive, but get the same results when the drive is connected directly to this computer), yet, according to the log, it had already successfully created the backup on that drive. In the log, just after the "success" message, there're two "Failed to open backup ...", then one saying "Failed to open data stream ..." and suggested deleting the backup from the list and add it again by clicking 'Browse for backup'", which I've done several times, but ultimately get the same results. Following that there's another "Failed to open backup ...", followed by "Operation has completed with errors".

I've attached the saved log file and the system report. I tried using the Acronis Knowledge Base, but just kept getting sent around I circles for three hours, and finally gave up.

Would someone please help me; I need to get a clean System Image backup, because the last one I got was two weeks ago, so my system is vulnerable.

Thank you

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You might possibly correct the problem by recreating the archive database file. See the link below:

https://forum.acronis.com/forum/55459#comment-175994