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Surface Pro 3

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Surface Pro 3 - Unable to do a full restore. Software non-responsive no matter what is tried. f11 and boot from usb fail even if full instructions are followed.

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Hi Robert,
it makes sense to create a WinPE-based bootable media and check if it helps:
http://www.acronis.com/en-us/support/documentation/ATI2015/index.html#1…
If it doesn't, please contact our support with recovery question:
http://www.acronis.com/support/contact-us.html

Thank you,