TI 2009: TrueImage not starting, Scheduler running wild
Today I noticed that the Acronis Scheduler process (schedul2.exe) is going crazy: I constantly uses 100% CPU time of one of my two CPUs. The problem first occured today, and reboot didn't help. When I try to run the main program, it get's stuck at the "initializing" step. Maybe I has something to do with the switch to summer time, which happend this night in Europe?
Is this a known problem and is there any cure...?
Thanks for any help,
Thorsten
I am using Windows XP SP4,
True Image 2009 Home, Ver. 12.0.0.9809

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Hello,
Got the same problem this morning with TI 2009.
After 2 disks restorations at different earlier dates, i changed the to day date to March 26, 2010, and the problem disappears.
Date back to 28/03/2010, the problem (90% cpu for schedule2.exe) reappears.
Looking at similar problem in this forum, i found an "Acronis scheduler" to update the one installed on my machine, after installation, the problem disappears, and no problem at all....
So download Acronis Scheduler (link below), which is a special utility to update the scheduler service, extract it and run install.bat (prior, kill the schedule2.exe process in the windows task manager). The utility will automatically update the service.
http://kb.acronis.com/sites/default/files/content/2009/12/sched/schedul…
@+
Jean
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Wow, thanks. That did the trick, here too.
Additional hint: To kill the scheduler process, I had to try to stop the Acronis Scheduler Service (which doesn't terminate), then kill the process. When I tried to kill the process without stopping the service, I reappeared.
Many thanks,
Thorsten
Second hint: You may need to adjust the directories mentioned in install.bat to your local system. On a germay system, the paths are different...
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Hello Thorsten,
Thanks for your feed back...
For your first hint, my firewall "Kerio Personal firewall" stopped any new schedule2 start up after kill, so i did not needed to stop the service.
For your second hint, the path in the install.bat refer to "%CommonProgramFiles%", which is a "windows generic path" for "Fichiers communs" in French for example, and any other translated path in others languages.
@+
Jean
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You are right with "%CommonProgramFiles%", but there was also a path literal for the case that the variable wasn't set. But I think that it is set in normal cases. So normally it should work. But I changed the literal, though - just in case ...
Thorsten
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Thanks, the link with the updated executables solved my problem, too. The script did not work so I copied the 2 files manually into the C:\Programme\Gemeinsame Dateien\Acronis\Schedule2 directory (german installation)
Now Acronis runs fine again :-)
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Thank you friend for your link to fix-files!
It's working good.
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Thank you very much, this bugfix is also necessary for the latest available version Acronis True Image 2009 b 9809. Before applying this fix my task would only run once after being defined.
I do not understand why this scheduler fix has not been included in the last version.
Thorsten
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Well, here we are a full year later and the problem is still there. Thank goodness I found this page with a solution. I'd reinstalled, uninstlled and reinstalled and gotten nowhere. I was getting ready to restore an image from a few days earlier when I found your answer; good that I found it first because the restore would NOT have fixed it; but your fix did!! Thank you so much - a year later.
David
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