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TI 2010 Error 1326 & non-existant task

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Moved to a new machine, my wife is now on the old machine. Added her as a user, deleted me as a user. Started getting errors saying tasks couldn't run. I assumed correctly that they were left over for some reason from me. Tried uninstalling and re-installing TI but that didn't help. Used the information from Forum Post 4523 to find and delete the tasks identified. Now get a 1326 error saying it can't log on and references a task that does not appear in the scheduler. If it's not there I don't know where to look to find it or how to delete it.

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Move the TIB filels you want to keep to another folder
Delete all the tasks that were created before the user change,
Go to c:\programdata\Acronis\TrueImageHome\Scripts or c:\documents and settings\All users\Application Data\Acronis... on XP,
For each script, right click on it, choose edit and verify it matches a task you have create after the user changes,
Recreate new tasks.

Another option might be to restore one of your backups so your machine still has you as a user.

Keep your user identity and add your wife as well. There will be issues in the future where you will be the troubleshooter and you will want to have our identity there to access all your old utilities, etc.

Just add her to the machine and let her become the prime user.

Pat L, The problem I have is that the task referenced in the message doesn't appear in either the script list or in the scheduler's file. The two tasks that do appear are correct and belong to my wife. What I can't figure out is where the scheduler is picking up the information that causes the error.

Grover, I realize I can go back to a baseline before I added her and then completely rebuild the machine leaving me there, it's just it's a ton of work and there's no shortcuts since I can't use any of the backups I've made since the change to shortcut the process.

Any other thoughts or places to look are appreciated.

Bob

Did you try to just uninstall, use the cleanup utility and reinstall ATI?

http://kb.acronis.com/content/14871

Pat,

No, but the reference you provide says it's not good for TI 2010 only 2011. Is there an equivalent for 2010? Many thanks, it may help if there's the same capability in 2010.

Bob

There was one for 2010, but Acronis pulled it.

You could delete the "acronis" entries in the registry manually.

Hello all,

Thank you for your posts and your generous assistance.

Bob, I would like to offer you this workaround. Please check my post here with manual uninstallation instructions.

If you need additional help please let me know.

Thank you.