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TI 2010 Nonstop backup BUGS

Thread needs solution

I get the impression that this was released way to soon and still has many bugs ...

1)  Nonstop backup icon in systray – clicking Hide does nothing.

2)  Once Nonstop back has been enabled, there is no way to switch it fully off. Even thou I have switched it off, it continues to show up in Windows Explorer, I have tried to delete the folder from my backup drive, and Acronis insists on recreating it.
3)  Nonstop Backup - Trying to UnProtect a drive does not work. Clicking Unprotect then DISABLES the OK button.
I have asked for my money back until these and other bugs are fixed.
0 Users found this helpful

What OS are you using?  With W7, the icon doesn't even exist, well on my system anyway, it did in XP.

Hello Michael Tissington and Colin,

Thank you for choosing Acronis Disk Backup Software.

Could you please let us investigate the issue and do the following?

- Download the file;
- Run the downloaded file
The gathered information will be put in adv_report.zip in the same folder, where the AcronisInfo was saved.
Running AcronisInfo may take up to 5 minutes.

Could you please make screenshot with the error and send it to us?

If you are not familiar with making screen shots, please read the below step-by-step instructions.

- Get to the window which you want to make a screen shot of;
- Hit the (Alt+)PrintScreen button on your keyboard;
- Run Paint usually available in Start\Programs\Accessories or another graphics application;
- Choose Paste command in Edit menu;

Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the issue appears and the link to this thread. We will do our best to investigate the problem and provide you with a solution.

Thank you.

In my case, a re-install wiping out the errant 5054 build with 5055 has solved the missing NSB icon.