TI Home 2010 - Backup Disk Image Does Not Respond
I have a Windows 7 64X Dell Desktop whose hard drive died. I have installed a new one and am trying to restore the old disk fully using the TI Home boot disk. I validated the backup just before starting to restore. After selecting the backup image, you are supposed to right click and get a menu, if my recollection from other recoveries is correct. However, nothing happens when I right click. I tried it with two different TI 2010 boot disks, with the same result.
Is my backup fatally corrupt despite the validation? Is there a more optimistic answer? Thanks.
These boot disks are CD-Rs? Have you used them successfully before with this computer? If you couldn't right-click, how did you Validate (from the Menu? i don't recall offhand but it seems to me Validate is had by right-clicking also).
I wouldn't think there's anything wrong with your backup--it's the boot disk that isn't offering the right-click menu (and you're memory is correct, it is right-clicking on the .tib file that gives you the Recovery option, once you've selected Recovery from the left tabs).
Have you replaced the mouse on the Dell? I can only think that ATI bootdisk is not seeing the mouse properly--maybe try a different mouse.
I made the boot disks on XP computers and used them successfully on XPs. I validated the file on a different Windows 7 computer. THe mouse worked on every choice before the one where it didn't. Could it be that I need to make a boot disk on a Windows 7 computer?
I gather from your reply that you never tested your rescue disk(s) with the Dell computer. That is always prudent to do; if not to do a full Recovery as a test, then at least to boot the PC and make sure you can select your backup image. Have you tried a differnt mouse?
What I would do in your situation is visit the registration area for your ATIH2010 and download the .iso disc they provide there, and burn that to disc & try it. Barring that, I suppose making one from a W7 PC wouldn't hurt but neither would I expect much from it i.e. I don't THINK that it matters from where you make the disc--just so long as you have the latest ATIH2010 with all updates installed, or as I said DL'ed the latest rescue disk directly from your account.
I never tried my rescue disks on the computer I want to restore. I used them successfully on a couple of XPs without prior testing on those computers.
Recovery CD's are created independently of the machine that is used to create them.
The thing so, is that they use Linux drivers. Hardware support with Linux is not as wide as with Windows. Try to download the lastest bootable media from your Acronis account and burn *as an ISO* (not simple drag and drop in Windows on the CD).
If this doesn't work, you might have to try the latest version of ATI, to get the latest drivers.
I tried downloading the latest bootable from 2010 account and burned it as an ISO. It failed exactly at the the same point. I tried it on my other Windows 7 64X computer just to see if I could go further and TI Home would not even load!
I tried another mouse for the heck of it with the same result.
I do have ATI 2011 which I never used because it was so inferior to 2010, but maybe its bootable media is better. I will try that.
I tried downloading the latest bootable from 2010 account and burned it as an ISO. It failed exactly at the the same point. I tried it on my other Windows 7 64X computer just to see if I could go further and TI Home would not even load!
I tried another mouse for the heck of it with the same result.
I do have ATI 2011 which I never used because it was so inferior to 2010, but maybe its bootable media is better. I will try that.
What does it mean "it failed at the same point"? No right-click menu?
Right - no right click menu.
You should be able to start the recover without the right click, AFAIK. You have to choose recover, browse, etc.
If I am correct, the right click is for the backups that show up in the list in the main screen...
http://kb.acronis.com/content/6260 to use the keyboard if the mouse doesn't work.
I downloaded ATI 2011's backup, put the disk in, tested it successfully and validated my backup disk successfully. I went to the backup and was able to right click to get things going. Unfortunately, the directions in the 2011 user's manual did not coincide with anything showing on the Acronis screens. I foolishly proceeded to restore each of the three partitions, starting with the two smaller ones (it's a Dell), one at a time. After it was done, I attempted a restart from the hard drive and got a message from Windows boot manager saying it failed to start and asking me to reinstall Windows. However, it would not boot from the re-installation disk.
I tried the 2011 boot disk again to reinstall the backup, but the right click didn't work this time.
With help from Dell, I am now reinstalling Windows 7 from scratch. Is there a set of instructions available which will clearly describe how I can reinstall my partitions without doing damage?
MFL,
There is the possibility that the wrong partition was made active, or possibly restore the partitions not in the same sequence as the original.
Click on the first line of my signature below and look at index item 3-BB. The two guides listed there are not Dell but will give you an idea of how to inspect your backup to get the proper information. Boot from the TI Bootable Media CD and Recreate figures 8-9-10 on your system using your backup. Write down which is the correct partition sequence and which is the active partition--as shown in your figure 10.
Then restore your backup based on your written information. Assuming your disk has 3 partitions
Restore and resize the first partiton and click proceed. After the restore, a reboot is NOT necessary.
Restore and resize the 2nd partition and click proceed. After the restore, a reboot is not necessary.
Restore and resize the 3rd partition and click proceed. After the restore, a reboot is not necessary.
Restore the MBR and the disk signature option. Proceed.
REboot with only the one new disk attached.
Note, the only partition size which should be enlarged would be your largest data partition. The Dell or recovery or System Restore should not be resized.