TIH 2011 v6696 crashes when testing SMTP settings

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I had trouble upgrading TIH 2011 from a previous build to 6696.  After uninstalling and reinstalling (and using the Acronis Cleanup Tool between those processes) and setting up my scheduled backup again, the program consistently crashes when testing my SMTP settings for sending notifications.  I tried to use my normal, unauthenticated SMTP server but it fails this test for some reason even though all of the information is correct and other programs have no trouble with the same settings.  So I tried to use Gmail's SMTP server.  I configure all the SMTP authentication settings as described by Gmail and when I press the Test button, TIH crashes.  This is 100% repeatable.  I have attached images.  Below is the error that appears in the Windows Application log:

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Log Name:      Application
Source:        Application Error
Date:          2/14/2011 11:00:27 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      hostname
Description:
Faulting application name: TrueImage.exe, version: 14.0.0.6696, time stamp: 0x4d484017
Faulting module name: TrueImage.exe, version: 14.0.0.6696, time stamp: 0x4d484017
Exception code: 0xc0000005
Fault offset: 0x003529cf
Faulting process id: 0x578
Faulting application start time: 0x01cbccc397a62c95
Faulting application path: C:\Program Files (x86)\Acronis\TrueImageHome\TrueImage.exe
Faulting module path: C:\Program Files (x86)\Acronis\TrueImageHome\TrueImage.exe
Report Id: 1eafbbf8-38b8-11e0-b229-005056c00008
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-02-15T04:00:27.000000000Z" />
    <EventRecordID>20640</EventRecordID>
    <Channel>Application</Channel>
    <Computer>hostname</Computer>
    <Security />
  </System>
  <EventData>
    <Data>TrueImage.exe</Data>
    <Data>14.0.0.6696</Data>
    <Data>4d484017</Data>
    <Data>TrueImage.exe</Data>
    <Data>14.0.0.6696</Data>
    <Data>4d484017</Data>
    <Data>c0000005</Data>
    <Data>003529cf</Data>
    <Data>578</Data>
    <Data>01cbccc397a62c95</Data>
    <Data>C:\Program Files (x86)\Acronis\TrueImageHome\TrueImage.exe</Data>
    <Data>C:\Program Files (x86)\Acronis\TrueImageHome\TrueImage.exe</Data>
    <Data>1eafbbf8-38b8-11e0-b229-005056c00008</Data>
  </EventData>
</Event>

-------

OS: Windows 7 Ultimate x64
CPU: Intel Core 2 Quad Q6600
RAM: 4 GB DDR-800 running in dual-channel mode
Motherboard: Gigabyte EP43-UD3L (Intel P45 chipset)
Video card: eVGA nVidia 8800 GTS 320 MB
Hard drives:  1x 500 GB Western Digital Black 7,200 rpm SATAII 32 MB cache (OS and application volume) and 1x 500 GB Samsung Spinpoint 7,200 rpm SATAII 16 MB cache (data volume)
Windows Experience Index: 5.9

Anhang Größe
acronis_smtp_before.png 44.32 KB
acronis_smtp_after.png 21.56 KB
Di, 02/15/2011 - 04:07
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mvp

There is a bug with port 587

http://forum.acronis.com/forum/17210

Di, 02/15/2011 - 04:15
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hey Scott, congratulations you just found another feature that does not work as expected.
If you find a workaround I would like to add it to my book: Working with Banana Software Part1: Acronis True Image 2011 ;=)

I can't believe it - this program is a bad joke!

Di, 02/15/2011 - 05:25
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I can't tell if you were serious about wanting the workaround or not, but I did find one. Gmail's SSL SMTP settings work and can be found here (along with the not-working-with-TIH-2011 TLS settings):

http://mail.google.com/support/bin/answer.py?hl=en&answer=13287

Mi, 02/16/2011 - 05:01
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