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TIH 2011PP will not restore WIN 7 x64

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I've been down for about 3 days now. Raid 0 with 2 partitions, C:\os, D:\recovery
On restore I can restore the MBR and track 0 and d:\recovery, I get a gamut of errors when I attempt to restore C:\os
some of the errors are run list corrupted to bad FAT
I have attempted the following
BARTPE with SAFE
WINPE 3.0
loading win7 clean then TIH 2011 with PP and snapapisetup586
I have tried rescue disks from the acronis website
I have tried rescue from the programs

the furthest I have gotten is that the TIH2011 drivers are not loading which produces the run list corrupted, the suggestion was to load the snapapisetup, but how do you do that when the computer does not boot?

any suggestions are welcome, I am to the point of eliminating the RAID and buying a 2TB SATA, although I am not sure that will fix the problem.

0 Users found this helpful

Hello Don,

Welcome to the forum and thank you for posting.

I will certainly take care of the issue for you.

This problem was caused by an incompatibility with Dell recovery partitions and the Acronis bootable media. We have resolved this issue in the latest build of the program - 6696. I would really appreciate if you can try downloading it from your Acronis web-account and let me know how it goes.

If you need additional help, please let me know.

Thank you.