TIH2010 doesn't start - just makes a "ping"

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello everybody,

I'm new here so I don't know whether anyone else has allready posted a similar problem.

Here it is:

I just installed TIH2010 for the first time on a AMD machine with a Win XP SP3 running on it.
After installing from the bought Discmedia I updated to build 7046.
Then I tried to start the software for the first time on that machine and the only thing
that happens is a simple "ping"-sound on the speakers

Did I sth wrong?

Hope that someone could helb me.

Mo, 04/12/2010 - 18:27
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Beiträge: 2
Kommentare: 7

I am far from an expert, but I had a similar ocurrence and had to run Task manager and delete any multiple Processes of TrueImage that were running, and then it was fine after that.

Di, 04/13/2010 - 03:03
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Beiträge: 11
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Hello,

Christa, let me help you to resolve the issue.

I may recommend you to uninstall Acronis True Image Home 2010 completely, then reboot and install only the latest build from scratch.

The thing is that there may be some traces of the previous build of the software that weren't updated correctly, and this fact may cause the problem.

If the above workaround doesn't help you, I suggest you to collect AcronisInfo and submit a support request or use our Live Chat.

Please reply to this thread if you have any additional questions.

Thank you.

Di, 04/13/2010 - 09:23
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