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True Image 10 only restores the subfolders when I select a folder for recovery

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I have Acronis True Image 10 build 7.046 running on Windows XP.

I want to recover a set of folders to a different location and maintain the folder hierarchy.

The "recover to new location" option seemed to make sense but then I realized when I used it, it did not recover the folder that I selected. It only recovers the folders under it. The only way I can use this is if I restore to a folder with the same name as the folder I selected for recovery. However, I have many folders and doing it this way would take forever. I also can't go one folder higher as I don't need to restore all the folders under it.

Unfortunately, recovering the absolute path and just moving the folders I need is not an option since I want to be able to update/overwrite the files in the location that I want to restore to (I'm doing this to correct the timestamps of SOME of the files/folders).

I am assuming that this is a bug as I've used other backup software and they always restore the folder name that you select.

Is there a solution to this that I am perhaps missing?

thanks for any response,
Bernie

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Welcome to the forum!

One workaround you might explore would be to use the Explore method of recovering your folders and files.

WithTrueImage closed, browse to the folder containing your TI backup archives. Right click on the specific *.tib file containing the needed files and choose the Explore option. Now browse inside the backup file to the location of your desired folders. Here, you should be able to use the Windows methods of Drag & Drop or Copy/paste and using either method, you can place a copy of the folders in a location of your choice. The usual rules apply, if you paste a backup folder of the same name, it will overlay your existing folder of the same name.

I no longer have the version 10 installed but this should work.

It could be as simple as including or excluding a "\" at the end of the path name. Worth a try with some test files, say, only two directories and a couple of files in the parent and child driectory.

GroverH,

Thanks for the suggestion. Unfortunately, the folder's date modified and date created timestamps are not changed if the folder already exists and if it doesn't exists, the current date is used. Incidentally, it looks like True Image only restores the Date Created when restoring using the software. The Date Modified is changed to the current date. At the moment, it looks like restoring the disk image is the only way to get both dates correct (ie. to what they were when backed up). This is unfortunate. I think even Winzip restores the folder dates correctly.

Scott,

Is your suggestion using a command line of some sort? I can't seem to find any documentation on this.

thanks,
Bernie

Been playing around a bit more. It seems the parent folder does get recovered as well when multiple folders are selected. When I was trying before, I was just doing a test with a single folder. Anyways, now I can recover several folders and maintain the folder structure starting from the parent. Unfortunately, it doesn't solve my original problem of restoring the dates of the folder. But that's another topic.