True Image 2013 left behind?
Now that True Image 2014 has been released, what about the bugs remaining in the 2013 version? Is another patch still coming for True Image 2013, or does getting bugs fixed require paying for a new version?
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Hello Grindax,
thank you for your question.
Currently our development team is not working on new builds of True Image 2013 by Acronis, but I'll keep you posted and will update this thread as soon as receive any news.
Are you experiencing any issues that prevent you from using main functionality of the program?
J Watkin, you are right, Acronis True Image 2014 Premium edition has full product functionality + enables additional features that were previously available in Plus Pack add-on.
Thank you!
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Hello Anna
There are actually several threads I've started concerning bugs in the past which have never been addressed, but the most important non-resolved problems affecting the functionality of the program are these:
http://forum.acronis.com/forum/42002
http://forum.acronis.com/forum/41319
Also, there were some problems with the boot CD in build 6514, especially concerning wireless peripherals. Acronis did eventually update the Boot CD image available for customers to download from their online account as a workaround for the problem. But for people who have Build 6514 installed together with another Acronis program, such as Disk Director, and want to create a combined boot CD using the media builder inside True Image, they will of course get the buggy/problematic boot CD created by the media builder in the program.
I don't think it's right that Acronis has no plans to put out a new build to fix these issues.
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Thank you for your prompt reply, Grindax!
I also forwarded this threads to QA and update this thread as soon as I receive any feedback from them.
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Hi Anna
Did you get any feedback from QA confirming they're aware of these issues?
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Hello Grindax,
unfortunately, not yet, since scenarios are a bit complicated and our QA have their priorities queue.
I expect the results at the beginning of the next week.
Thank you for your patience!
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Hello Grindax,
Thank you for waiting!
Both issues couldn't be reproduced in our lab.
If you face them in a new version Acronis True Image 2014, please gather system report and contact our support team.
Best regards
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