True Image and Windows 8.1
That scenario I believe you must have the Plus Pack installed to do a "Universal Restore"
It worked for me when I recovered from my failed ASUS board(asus didn't HONOR their warranty), and installed a new GIGABYTE mobo.
Back on topic please:
It's totally ridiculous that a lot of users (including me) bought a license for TI2013 and this software is not working on windows 8.1 (a patch would be great). I bought a license this year, even at the time everybody knew that 8.1 was coming. Acronis should have been working together with Microsoft to fix the problems with TI2013 before the official release of Windows 8.1. I feel I am ripped off by Acronis. Yesterday I tried to install TI2013 with Windows 8 Compatiblity mode and Windows 7 Compatibility mode but both installations hang on "Creating Shortcuts". Also the TI2014 is not working on 8.1 (pro). If anybody can tell me how to get TI2013 running on Windows 8.1 (reliable) that would be great (as I bought the license this year). I think that software which has the name 2013 in it should be able to run on Windows 8.1. That is not legacy software in my opinion! I think a lot of users have these problems. If Acronis is not gonna fix the TI2013 issue I think they should give a free upgrade to TI2014 for users who want to (or need to) upgrade to Windows 8.1.Any help would be greatly appreciated as I have no backups now anymore!
I agree (I am also running TI 2013) and have not purchased anything until I hear more... As I mentioned above, there is another update coming to Windows 8 early next year and I am not going to buy another 3 licenses for all my Windows 8 machines when it isn't compatible either.
I will buy nothing right now and make no backups. I will throw in the TI 2013 rescue CD and go back to my Windows 8 image if something goes wrong and then update to 8.1 again. I will just keep doing that until somebody gives me some assurance my next 3 licenses will work longer than "less than a year" when I didn't upgrade to a new OS.
This is right up there with Microsoft making me download 8 on each machine (over 3GB almost 4 for each machine - Pro with Media Pack) I bet Time Warner is pissed. And then if you run into trouble, like I did, and cancel the install thinking you won't have to download again, it saved it - wrong, you have to download again!
I have nothing against Acronis and like the product and the company - but there is now a change in how Microsoft is going to be updating their OS, there needs to be a change in how Acronis deals with that and I won't buy anything until I hear that my "investment" is worth it. Until then I will use the above method to work around this...
So far so good, Windows 8.1 installed on two of my three computers and Acronis 2014 installed and made images just fine, but have not tried to restore. Desktop and Lenovo Yoga 13.
I am glad to hear about the successful backups but we do backups for restores. Without rock solid "restores" the backups become irrelevant. Nobody has brought up restores yet.
Backups work fine and also the restore when it is done in the same machine with same hardware. But I tried to restore a backup from my desktop to my notebook and got unknown error code. It didn´t work with dissimilar hardware.
I tried it with ATI 2013 with Plus Pack, and also tried it with ATI 2014 Premium. Both got unknown error after restore to dissimilar hardware.
I wanted to know why the restore to dissimilar hardware didn´t work ?
Just FWIW I installed ATI 2014 Premium (build 5560) and attempted a backup/restore of Windows 8.1 to see if it would work. I attempted a backup from a mechanical drive (Segate ST9500423AS) to an SSD (Samsung SSD 840 EVO 1TB) and found that backup process works, and the restore process seems to work. However the restored drive will not boot, and fails with an invalid partition map error regardless of settings, selections, or attempted methods. I tested in several different ways and also made a few attempts (obvious fixes) for the restored partition to make it bootable but gave up after a few tries. I'm sure it is possible but I'm not seeing the issue.
Your mileage may vary, and this may be a known issue since ATI 2014 appears not to officially support Windows 8.1. I just wanted to point out this was current behavior, at least in my testing so that if you are taking backups thinking you can restore I would suggest testing the restore all the way through.
Be careful out there.
Well said - As for me, I buy Acronis for the image restores and they need to be rock solid thus I wait for an "official release" so most errors are addressed and corrected.
The Sand makes the important point and completely obvious - after he has pointed it out :-) - that just because you can make an image it does not mean it will restore.
I just update three computers to Windows 8.1. Doing a clean instal was such a hassle. I had to reinstall Win 7 then upgrade that to Win 8 then finally download 8.1 as discussed above.
So I definitely want to make images and put them away on Blue Ray for a future "clean install". Anyone got a better idea than boot with an Acronis 2012 boot disk to make a reliable images?
Plus Pack Universal Restore usually has to have access to the new devices
driver files, and you set that up at the beginning. USB worked for me for
file location to device driver. Once tried it using a cd, and Acronis
didn't see the DVD drive.
I just restored my Windows 8.1 Desktop C: drive using ATI 2013 6514 from the desktop (due to unforeseen compatibility issues with a usb midi keyboard I have) and it worked flawlessly... I guess I got lucky. Testing on Windows 8.0 to 8.1 update notebook next.... worked fine on that also - backup and restore of a "test" partition.
I just restored my Windows 8.1 Desktop C: drive using ATI 2013 6514 from the desktop (due to unforeseen compatibility issues with a usb midi keyboard I have) and it worked flawlessly... I guess I got lucky. Testing on Windows 8.0 to 8.1 update notebook next....
Continuing progress! Made a backup with Acronis 2012 as a precaution. But had not problem restoring an image Win 8.1 / Acronis 2014 on my main computer.
Hello,
On my machine Acronis 2013 do not work under win 8.1. - Acronis 2014 is running ok.
regards
Acronis informed me that they already have one product (not True Image 2014) that is compatible with Win 8.1 as of the Win 8.1 release date. So it is possible for Acronis to have products available as of the release of Win 8.1, at least, in this case.
ATI 2014 Windows 8.1 update is out according to tweakhound.com !!!!!!!!!!!!!!!!!!!!
ATI 2014 Windows 8.1 update is out according to tweakhound.com !!!!!!!!!!!!!!!!!!!!
Build 6614 is indeed available from your Acronis account.
I got fed up with doing offline backups. I uninstalled ATI 2013. Downloaded and installed ATI 2014 trial. I had the same results. About 30 seconds into the backup, computer re-boots. No Bluescreen, Just a reboot. So I've gathered that my combo: AMD 8350 Vishera Processor, Gigabyte 990FX UD7 Mobo. Quality DDR3 memory. EVGA 465 GTX Graphics card
Coolermaster 700 W PSU Seven fans, I can't use Acronis in Windows 8.1
So I used my last Acronis backup to the day before Windows 8.1 came out, and I am working Windows 8.0 Without any problems with any of my programs. Windows 8.1 isn't worth the trouble caused by programs such as Acronis to justify the update. Remember Windows 7 Service Pack 1 didn't mess with anything......ah the good old days....
Hello Everyone,
thank you for your comments!
Since Windows 8.1 hasn't been released yet, it is not supported by current build 5560 of Acronis True Image 2014.
We are working on the implementation of Windows 8.1 support in upcoming updates of our products, but in any case these updates will be published after official release of Windows 8.1.
More information regarding operating systems supported in Acronis True Image 2014 you can get here.
Thank you for your understanding!
So now Version 8.1 is there. Is TI Version 6614 fully compatible ?
Hello Everyone,
yesterday we released Update 1 for Acronis True Image 2014 and this new build 6614 is officially certified for Windows 8.1.
Please refer to this thread for more information.
Thank you.
Hello Everyone,
yesterday we released Update 1 for Acronis True Image 2014 and this new build 6614 is officially certified for Windows 8.1.
Please refer to this thread for more information.
Thank you.
Ok thats Nice but what about 2013? We bought a 2013 license last year. Do we get a free update or can we use our serial for 2014?
I purchased 3 TI 2013's this year... but I will not buy multiple licenses for TI 2014 until I know that the next upgrade to Windows 8.1 (early next year) will be compatible. I am not going to start purchasing new licenses (in less than a year) for Acronis every time Microsoft updates their OS (NOT releasing a new OS, but "upgrading" their existing one.)
As a long timer buyer of Acronis, I now think you need to start offering "upgrade insurance" - because burn me once, okay, maybe I should have been paying better attention - now I am paying attention, and won't let it happen again.
I am not getting that Acronis as a company cares that a product with 2013 in the title is obsolete in 2013.
>>a product with 2013 in the title is obsolete in 2013.<<
Detroit in the old days, next years model always appeared in the fall!
But the cars still ran.
Sheesh I won't cut Acronis slack in case.
Good point. The built-in obsolescence encouraged you to buy the new model but the old cars did not stop working.
Try & Decide ATI2013 for Windows 8.1 does not work.
Try & Decide ATI2013 for Windows 8.1 does not work.
TI 2013 is not listed as Windows 8.1 fully compatible. I haven't tried 2014 T&D in W8.1 as yet.
Try & Decide ATI2013 for Windows 8.1 does not work.
TI 2013 is not listed as Windows 8.1 fully compatible. I haven't tried 2014 T&D in W8.1 as yet.
TI 2014 - also: http://forum.acronis.com/forum/45635
ATI 2013 will work under Win 8.0... Backups, Restores (done several with no problems from Win 8.0 and the latest Boot Disk) and Try & Decide works...
ATI 2013 will work under Win 8.1... Backups, Restores (done several with no problems from Win 8.1 and the latest Boot Disk) and but Try & Decide does NOT work...
Just upgraded to ATI2014 today (Fam Pack for $39!!!!! NewE.. promo is closed). Everything works great on both Win 8.0 and 8.1... I'm happy... I need T&D as I beta test software a LOT!!!
This link here is what is bothering me:
http://news.softpedia.com/news/Windows-8-1-to-Get-Large-Update-in-Early…
If we buy TI 2014 now for compatibility with Windows 8.1 (just like we purchased TI 2013 this year for compatibility with Windows 8) will we be guaranteed TI 2014's compatibility for that next large update? As I mentioned, I do not want to buy a new version of Acronis every time Microsoft releases a large update.
I do not have an encrypted disk and I got the same message and had to force shut down and restart PC also. I did have my recovery DVD in the PC at the time and think that may be the problem.
What I am wondering, is this:
I have the GPT EFI partitions. There is no BIOs. So, if my PC completely crashes, how do I get it to boot to the DVD? I could make it happen with Windows 8.1 by going into PC settings > General > Advanced > Restart. But, that option is not in the same place anymore. I found it in the Recovery section, but that obviously didn't work! PC ran for 4 hour with single message on the screen: "Operations are in progress, please wait. The machine will be turned off automatically after the operations are complete."
So, what good is a recovery disk, or actually Acronis, if i can't make the CD be the first option when the PC restarts?
Hope this helps... all computers have a BIOS chip on their motherboards. If you look at your manual, there is a key (DEL, ESC, F2 or something) that you have to tap while your computer first boots up (before Windows loads) that takes you to the BIOS Setup. You may have to look around and find the Secure Boot option and disable it to get your DVD drive to boot a rescue disk. CAUTION: You can brick a computer using the wrong setting changes.
Most computers now have a key that brings up a Boot Menu (F8, ESC, DEL...) - a list of drives and usb ports that, if you have a bootable cd, dvd or usb flash drive, will boot your rescue disk.
It works like this:
Find out what the Boot Menu key is for your computer (F8, ESC....) could be any key. Search Google "Boot Menu key Your Make and Model" to find it. Insert your Acronis rescue disk in the DVD tray while the unit is on, restart your computer. Start tapping the Boot Menu key every second or so as the computer starts up BEFORE windows loads. If you hit the correct key and at the correct time a Boot Menu will appear: a list of all hard drives, dvd drives and usb ports. Use your up-Down arrows keys to select your DVD drive and press enter. Acronis will boot up to the Rescue Disk Linux version of ATI.
I appreciate the time that you took to answer my question. I am well aware of what you are talking about. I have done it many times on many PCs. Tap, tap, tap on the F12 or F8 or whatever key.
Unfortunately, it does not apply to my PC. I have a one year old Dell XPS All in One. It came with UEFI which replaces the BIOS. What is UEFI? Wikipedia says, "The Unified Extensible Firmware Interface (UEFI) is a specification that defines a software interface between an operating system and platform firmware. UEFI is meant to replace the Basic Input/Output System (BIOS) firmware interface." NO BIOS.
So, when my PC was running Win 8 (it came that way out of the box.) I could change the boot order in a special reboot request found in the Charms > Settings > Change PC Settings > General > Advanced > Restart. But that option is gone in Win 8.1.
The way I look at it now is if my Windows system goes BSOD, I'll have no way to "boot" to my recovery CD. No way to use Acronis to recover my system backup. FAIL!
I'm thinking there must be a way, but I haven't found it yet! This is pretty important. It might make Acronis obsolete!
But, I was hoping someone here would know the answer.
Thanks again, Steve
On my Lenovo Yoga 13, there appears to be the same problem but there is a simple fix.
"When all else fails read the manual". I did not, but discovered by trial and error ;-)
There is a little button next to the power switch. Lenovo calls it the "Novo button". Here is what is says in the manual: "When the computer is off, press this button to start the Lenovo OneKey Recovery system or the BIOS setup utility, or to enter the boot menu."
It does exactly that. With the computer off, push it and up comes simple menu so you can boot etc. It offers a choice including the hard disk or USB. I can easily boot with files installed on a memory stick using \Tools and Utilities\Protection Tools\Rescue Media Builder.
Maybe your computer has something similar. It must be a universal need, to be able to boot from something other than the hard disk
Hi there,
I just upgraded my System to WIN8.1 and had ATI 2013 - Build #5551 installed on WIN 8. After update I made a backup with ATI 2013 without any problems. The backup verification was also accepted.
The new ATI Build #6514 creates an installation rollback.
Any feedback?
Acronis 2013 Restore Disk does not work with 8.1. Any idea when that will be fixed? Or do I have to purchase Acronis 2014 to allow me to create a working Restore disk. I don't even know if the Restore Disk will work with 2014. Does anyone know if 2014 will work?
Hello Lynda,
thank you for your posting and welcome to Acronis Forum!
You don't need to purchase an upgrade license if you use Acronis True Image 2013 on Windows 8. Please refer to this thread for more information.
If after upgrade to Acronis True Image 2014 the issue with bootable media persists (don't forget to re-create a bootable media after upgrade installation), please open a new thread.
Thank you.
Hello Lynda,
thank you for your posting and welcome to Acronis Forum!
You don't need to purchase an upgrade license if you use Acronis True Image 2013 on Windows 8. Please refer to this thread for more information.
If after upgrade to Acronis True Image 2014 the issue with bootable media persists (don't forget to re-create a bootable media after upgrade installation), please open a new thread.
Thank you.
Why didn't you respond to the many, many different posts I made on this thread to tell me about the free upgrade for users who purchased multiple licenses of TI 2013 to use with Windows 8?
I purchased upgrades for TI 2014 to use with Windows 8.1 since I couldn't wait any longer and NOBODY SAID ANYTHING THE MANY TIMES I ASKED ON THIS THREAD!!!!!
I can also confirm that True Image 2014 does not work with Windows 8.1.
Backup is OK but restoration must be done either after Reset of the PC with an external bootable media either through the fonction F11 ''startup recopvery manager''.
I had to close the ticket as the support could not give any issue to solve this problem.Ticket:[02054774] Restoring files after Backup is impossible
I made a trial with PARAGON ''Hard Disk manager 14'' no problem to make all opérations of backup and restore with my HP PC under Windows 8.1.
Unfortunately the PARAGON software is a little old fashionned and not very easy to get used to , but it works!!
As far as I understood , Acronis will be in tje position of soling the full compatibility with W 8.1 only with the next versions at the earliest date of summer 2014!!!!!!!!
I just did a restore on Windows 8.1 using Acronis TI 2014 from the rescue media and everything went fine. My machine is Alienware.
I forgot to add I have also done a restore on Windows 8.1. using TI 2014 from the rescue media on a Dell XPS without any trouble.
I have had no trouble with TI 2014 except for the fact I should not of had to pay for the upgrade coming from TI 2013 for "Windows 8."
TI 2014 does NOT install on Windows 8.1 RTM.
Try again, but with any AV/firewall software disabled. I've just installed 2014:6650 on both GB versions (N and Full types) of 64 bit W8.1 Pro RTM. I disabled my firewall (Eset) and installed from the proper desktop. The only other item installed at the time was Classic Shell.
What doesn't work as yet (and Acronis know) is ADK 4.1 being used to make a WinPE recovery media, ADK 4.0 does work.
@Karl,
All I can say at this moment is that 2013 worked in the Preview version of W8.1, I have yet to see what happens with W8, but I would have thought that this still stood.
Hello Colin B,
I was going through some forum posts and came across this post of yours. I have a question, simply out of curiosity. Are you referring to Acronis True Image 2014 Standard version? If so, how, on September 15th of 2013 do you have version 6650 when I purchased ATI 2014 Standard version a few days ago and my version is 6614?
I enjoy your comments. Thank you for assisting those of us who experience problems with the product.
@Sichuan,
That was a typing error, I was thinking of something else.
Hi guys,
I am reading all the posts about ATI 2014 been compatible with Windows 8.1 and it works. Maybe it works when you install it and perform a backup. But what if you have UEFI enabled and your partitions are GPT, and you try to restore from the bootable media? - EPIC FAIL!!!
I was testing backup solutions on my new machine: Windows 8.1 64-bit, UEFI, GPT partitioned SSD drive. It boots in 15 sec and ready to go. The only solution that I have found to work so far is Paragon. It does the job well, but lacks creating backup chains and proper scheduling and cleanup. I miss my old Acronis. Any ideas on when this will be resolved? The main problem with the restoration is the bootable media. It needs to be UEFI, otherwise it wont work on new systems.
Thanks
I have Windows 8.1, UEFI, GPT partitions, and secure boot enabled on a Toshiba laptop and a Gateway desktop. I perform all of my backup and restores from the 2014 bootable rescue media and it works perfectly on both systems. I had the opportunity to perform extensive tests (cloning, backup and restore, and resizing the winre and efi system partitions) when I recently transitioned both systems to SSD drives. True Image 2014 produced a bootable system in every scenario that I tested.
Well we don't want to "in your face" the dude since ours is working and his isn't as we have all been there before and it totally sucks. But I do appreciate you sharing your success for it does help others to know what is and is not going well on certain configurations and hardware.
p.s. Dear Acronis - you still need to fix the lack of HTTPS on login for this forum... I still have to leave the login fields blank and hit "login" to bring up an HTTPS screen - only then will I enter in my login information... since that same login is also my Acronis account login, with the addition of adding Acronis cloud/sync capabilities (if you take advantage of that) makes a lack of HTTPS for ANY login associated with Acronis inexcusable. Once again, please fix as not everybody is paying attention to that kind of thing and you really should protect your users since you are a "backup and disaster recovery" software company - "you" don't want to be the weak link in anybody's login chain causing a disaster of your own making.
Hello Everyone,
The Sand, I introduced the new upgrade policy in forum as soon as it has been developed. Your comment regarding https login has been entered in our Customer Listening System and will be considered. Thank you!
Izzy, bootable media in Acronis True Image 2014 supports UEFI systems and if it doesn't start on your system, it might be a hardware specific issue, which needs to be investigated. Please contact our support for troubleshooting and in the meanwhile as a workaround you can use WinPE media.
Thank you.
Anna - you say "bootable media in Acronis True Image 2014 supports UEFI systems and if it doesn't start on your system, it might be a hardware specific issue, which needs to be investigated. Please contact our support"
I was unable to use bootable media in windows 8.1. Also not able to restore through the application, as the reboot would fail. I contacted support, and was told I had to disable secure boot. After lots of trial and lots of error, I can finally do restores by disabling UEFI and secure boot, rebooting into ati bootable media, doing my restore, and then going back into bios and enabling UEFI again. Even if I wanted to, I cannot use my machine with secure boot turned off - it simply won't boot (I get a PXE-E61 error). Is this my only option?
On this thread, I read several people stating they can use ATI 2014 in 8.1 with UEFI and Secure Boot. So, does it depend on what specific machine one is using?
OracleMetro,
I believe you are correct on your machine specific thought. Depending how a manufacturer configures secure boot and implementation of UEFI could very well cause some to work and others to fail.