True Image hangs on install
Same thing happens in windows 7 and 8 both 64bit.
Using z87 intel chipset.
When it gets to removing duplicates it just hangs.
This is on a fresh install of windows.

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I had to go back to true image 2012. 2013 hanged again when trying to restore some files. I had to hit reset cause it wouldn't shutdown.
When it restarted, nothing respondid, mouse driver loaded, but mouse didn't work right. Couldn't open file folders or launch programs.
I don't know whats up with 2013, but its having a lot of issues, maybe the cleaner doesn't get rid of it all.
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Couple of things to try.
1. Disable your firewall and A/V software temporarily, the might be blocking the installer at some point.
2. Try installing via the desktop rather than the tile interface (officially it is no longer called Metro after France complained, but i can't remember its' new name).
3. Make sure your user temp folder is empty, if you are using the tile interface, either start typing in %temp% or press the Windows Button + x which will show you the Run option (amongst other options), type in %temp% and then delete as many files as Windows will allow.
4. Extract the MSI installer from the Acronis wrapper and install from that usig the right click 'Run as Admin' option. To extract the installer, run the standard instal file and right click on the 'install' option, select 'extract'.
5. If this still fails, there si the MSI installer log, if it isn't too large post it here and we can see if anything pops out as a problem. Make sure you remove your serial number and email address if it appears in the log - if it does it will be towards the top of the text file.
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Ian,
Apart from the log file, which if any of the above ideas did you try?
I'll look at the file tomorrow.
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Ran it as admin, don't have an antivirus running atm.
Once it failed, I ran the cleaner in safemode, skipped the disks question at the end, not sure what that's for.
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I got it to install. I didn't realize at first that windows defender is running on windows 8 with realtime protection. I turned realtime protection off and it installed.
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Brilliant!
Another 'gotcha' to remember. :)
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this app can't run on your pc received when trying to install from dvd.
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