Try & Decide won't work
I know others have this problem, but I haven't seen an answer. My try & Decide won't work. It just says "failed to start Try & Decide". I have downloaded the latest build (9796), and unistalled and reinstalled several times. On one reload, the Try & Decide worked, but the software would not then verify backups. I had to reinstall, and the Try & Decide would no longer work. I am using xp sp3. Can anyone help?
I did not get round to trying the Try & decide feature till after the 30 days free support had expired. I have never bought software before with such limited help. I think it is very sharp practice and should be illegal.

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There is no t&d service entry. How do I get it there? I have reinstalled again, but no change. There is an "Acronis Scheduler2 Service" entry. I have tried running the software on my laptop, which has Vista. There is no t&d service entry there either, and image home works perfectly, including try&decide.
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Interesting you are the second person who has posted the problem of no T&D service being shown in Services for 2009:9796.
The problem certainly seems to be that the registering of the service goes awry. I don't know if physically trying to register the service via a cmd box would work or what might be interfering with the standard installation.
I don't think the other poster has had the problem solved either.
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I am not sure that the service entry is the problem, as t&d works ok on my laptop (using Vista) with no service entry showing there either.
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I might be behind the times then :).
Is there a T&D entry in task manager or in the startup tab in msconfig?
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No, there's no t&d entry in either task manager or in msconfig, but the same applies to the laptop, where t&d works. I'm hoping that there is a new build due soon. Otherwise I may be forced to pay Acronis for help. That would be a last resort, as I do not think I should be paying to sort a problem in software I have only had for a few weeks.
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