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Try&Decide failed to start: True Image 2012

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I've used Try&Decide from time to time with no problems, but now when I try to start it I get "Failed to start Try&Decide". This earlier posting http://forum.acronis.com/forum/12753, applying to the 2010 version, reported the same problem and suggested that the green arrow might be significant. I am likewise seeing the green arrow, but this is with the 2012 version. There is no indication of WHY it has filed, only an "OK" button, which is not very helpful.

Anhang Größe
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td2.png 15.62 KB
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Verify that, in services.msc, the Acronis Non Stop Backup service is running.