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Unable to activate File backup

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Hi all,

I have the latest Acronis True Image 2014 and it has been working fine. Recently it appears to not like my button presses! For instance, if I press "File backup" to create a new backup the process disappears into the Windows task manager (you see a quick command prompt flash up) and nothing happens.. In fact, same applies if I click any other backup button it seems :-/

Any ideas?

Andy

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This might necessitate an uninstall/reinstall but am guessing.