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Unable to Clone C Drive

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I am running Windows 7 Home Edition 64 bit.
I am trying to clean a drive to prepare for cloning.
I started the process this morning and there was at 1 hour when I left for about 3 hours. When I returned it showed 3 hours left. It has now run all the way in the progress bar but has been there for the last hour. Something is wrong.
I just the the drive cleaner operations icon and is shows 113% complete.

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There is no reason to use the drive cleaner option to "clean" the disk before cloning.
There is another Acronis tool called "add a new disk" that can initialize a disk in seconds.
I would cancel / abort the drive "clean" if possible and use the more appropriate tool.

Just tried to clone my c drive using the rescue boot program and got the following error message.

<?xml version="1.0" encoding="UTF-8" ?>
<log build="5551" product="True Image" uuid="185660CD-AF0C-CD81-7EA7-266103D9521E" version="16.0">
 <event code="0" id="1" level="2" message="Operation Clone Disk started." module="100" time="1360968365" />
 <event code="504" id="2" level="2" message="Pending operation 16 started: 'Deleting partition'." module="1" time="1360968366" />
 <event code="504" id="3" level="2" message="Pending operation 11 started: 'Copying partition'." module="1" time="1360968366" />
 <event code="504" id="4" level="2" message="Pending operation 11 started: 'Copying partition'." module="1" time="1360968422" />
 <event code="502" id="5" level="4" line_tag="0x65B5EB701109470B" message="Operation with partition 'C:' was terminated.&#10;Details:&#10;&lt;indent>Index corrupted (0x70025)&#10; &#32; &#32;Tag = 0x89D94B01B483DEAA&lt;/indent>" module="1" time="1360968430">
  <event code="37" id="6" level="4" line_tag="0x89D94B01B483DEAA" message="Index corrupted" module="7" time="1360968430" />
 </event>
 <event code="0" id="7" level="2" message="Mapped from Disk BIOS num - 128 NtSignature - -498184026 to Disk BIOS num - 128 NtSignature - -498184026" module="57" time="1360968431" />
 <event code="0" id="8" level="2" message="Mapped from Disk BIOS num - 129 NtSignature - -1274927415 to Disk BIOS num - 129 NtSignature - -1274927415" module="57" time="1360968431" />
 <event code="0" id="9" level="2" message="Mapped from Disk BIOS num - 130 NtSignature - 1691678290 to Disk BIOS num - 130 NtSignature - 1691678290" module="57" time="1360968431" />
 <event code="0" id="10" level="2" message="Bootability restore operation has started." module="29" time="1360968431" />
 <event code="0" id="11" level="2" message="Bootability restore operation has finished." module="29" time="1360968431" />
 <event code="251" id="12" level="4" message="Clone Disk operation failed." module="100" time="1360968431" />
</log>

I used to clone my drive using True Image 2011 with no problems but they now started. I upgraded to True Image 2013 and no difference.

I am not that computer savy with this stuff.

Can anyone shed some light on this. I am not that computer savy with this stuff. I used to clone using True Image 2011 with no problem.

One of the partitions on your system has a file system issue that Acronis does not like. It could even be in an OEM or recovery partition that is hidden from Windows Explorer, but can be seen in Windows Disk Management. Open Windows Disk Management and capture the screen and lets take a look at what is on your system.

Run the disk checking tool. Ideally run chkdsk X: /R on each X partition that you are backing up, from an elevated command prompt

If you are trying to clone the drive that contains the "Recovery Partition" Acronis is probably not having much luck with this partition. It does not even have a file system listed in its description. It is possible that the "recovery partition" is damaged or is not of a standard type..

The recovery partition is for restore back to the factory defaults, but may not be any good, and is not the preferred way to recover your system in the event of drive failure if you have a full disk image created by Acronis that is more current.

Lets clarify which drives in Windows Disk Management you are using for the source and destination disks.

I'm assuming Disk 0 is the source you wish to clone to another drive. Which drive is going to be the destination, and how is it connected to the system?

If you right click on the "recovery partition" in Windows Disk Management, can you assign it a drive letter (this will be temporary). If so, try and run chkdsk X: /r on the partition using its newly assigned drive letter for "X". (Remember to open an administrative command prompt to run chkdsk). If chkdsk can run on this partition, and if it finds (and corrects) problems on this partition, right click on the "recovery partition" in Windows Disk Management, and remove the drive letter you assigned to it. (chkdsk needs a drive letter to be able to scan a partition.) You could attempt a clone again after running chkdsk.

Another alternative is to boot to the Rescue Media and perform a partition backup to one of your other disk drives (not the target of the clone), using sector-by-sector mode for the "Recovery Partition" and then perform a partition backup of the OS partition separately to another image file.

While still booted to the rescue disk, you could then use the Acronis tool "add a new disk" to "clean" the target disk you wish to restore to, and restore the "recovery partition" image backup using sector-by-sector mode to the un-allocated target disk. Without rebooting and while still booted to the Rescue Media, you could then restore the OS partition backup image to the remaining unallocated space on the target disk as well as restoring the MBR/track 0. These steps would be the equivalent of doing a clone.

Thanks James,

Disk 0 is my source drive with Disk 2 being my target drive. I have a Gateway computer that has 2 easy swap bays for additional hard drives. When I right click on the Recovery partition all I get is a help notice. How do I open an administrative command prompt to run chkdsk?

Thanks
Wayne

Wayne Christensen wrote:
How do I open an administrative command prompt to run chkdsk?

Locate cmd.exe (either via menus or via Start menu search), right-click it and select "Run as administrator". A quick Google would have told you that.

Thanks James,

My problem is fixed.
I opened My Computer, right clicked my c drive and chose properties. Clicked on the tools tab and selected error checking. Restarted the computer and the disk check ran and corrected errors on the drive. Restarted the computer and I was able to clone my drive. All is working.

One more question is how do I delete the recovery partition?Do you think I should delete this partition?
It is alson on the clone drive as well.

Thanks for all your help. I realy appreciate it as I'm not very savy to all the technical things.

Wayne

The procedure you have done to the "C" drive is in fact a Graphical version of the Windows command line tool "chkdsk".
I would suggest that you learn how to use the command line tool as well. Both of your posts had responses to your problem and suggested using the chkdsk tool to "fix" your drive issues.

I would leave the recovery partition on the drives. It is best to leave well enough alone.

You should consider doing disk/partition image backups in addition to "clones".

With a full disk image backup, the restore from this type of backup can produce the same results as a clone, with greater flexibility and safety. In addition, you can create incremental or differential images that complement the full disk image to give you additional backup points in time.

Acronis does give you the ability to have both type of "backups" (clone and image) providing quick replacement (with a clone) and image versioning (with image backups).

If you are not knowledgeable about how image backup should be done, take a look at Grover's guides (Thanks, Grover) located on the left side of the forum web pages. esp. http://forum.acronis.com/forum/28705