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Unable to make a backup of my second disk drive.

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Hello, I did and image backup of my C drive to an external USB drive and everything went well. Now I want to do an image backup of my E drive to another USB drive and when I click on Disk and Partition Backup nothing happens. I see the backup I did of my C drive but I am unable to do any type of backup, Disk, Partition or File. What could be wrong here? I assume I can make as many backups as I want. Your help is much appreciated.

Thanks

BobV

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E drive is a USB drive?

does the E drive show up in Trueimage? Is the Drive attached adnd recognixed by Windows before you start/load Trueimage?

If both source and target are USB does the source show up oin Trueimage if only one USB drive is connected?

Hi Scott, Thanks you replying. My E drive is a secondary hard drive in my system. I have an external USB drive that I want to backup my E drive to. The USB drive is recognized in Windows. The only this is shows up in Trueimage is my C drive backup. It doesn't show any other drives USB or otherwise. When I click on ( Disk and Partition Backup) something flashes quickly then disappears. I can't get to the part where I select type of backup or drives.

I appreciate your help.

If you haven't already, reboot windows and see if prob persists.

there's a few things you can try without too much trouble. First, see of running ati from the bootCD sees the drives. The bootCD runs Linux with Linux drivers. If it works and win version doesn't then it could be the drivers are not installed correctly. Try reinstalling ati on your pc.

Hey Scott thanks for recommendations. I re-installed it and it's fine now. Maybe a Windows update did something to it. Not sure what happened but it's working now. thanks for your help.