Uninstall issue with Acronis True Image 2012 and Win8
I am running Win 7 and have True Image 2012 installed. I tried to upgrade to Win 8 today. Windows said 2012 was not compatible and must be "manually" uninstalled. I used Windows 7 Uninstall to do so. Win 8 said it must still be "manually" uninstalled. I used CC Cleaner to clean the reg of any Acronis references. Win 8 still says that the Acronis 2012 is installed and I must "manually" uninstall. Any ideas how to get rid of True Image 2012 completely?
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Thanks James. I had the same issue as Joe, and this took care of it.
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James F wrote:You can use the cleanup utility found here: http://kb.acronis.com/content/34876
Hi, I was interested into this because I have a problem to uninstall True Image Home 2010. I see that the tool is for 2011 and 2012. Is there a tool for 2010 ?
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You should be able to use the same cleanup utility. The documentation page does not show 2010 as an option, but the actual product does seem to do the removal correctly.
Attached is a screenshot of the utility.
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James F wrote:You should be able to use the same cleanup utility. The documentation page does not show 2010 as an option, but the actual product does seem to do the removal correctly.
Attached is a screenshot of the utility.
This was a GREAT answer. You were perfectly correct and the tool worked like a charm (caution: it also removed Acronis Druve Monitor, but this was snot a problem as I could quickly reinstall it).
Is there any way to make Acronis to modify its instructions and indicate that the tool also works with version 2010. I indeed was looking for this tool since several days. I eventually came across another tool ("abr_cleanup.exe"; this one is "atih_cleanup_tool_s_e.exe"), but it did not work.
So, THANK YOU very much James ! I do not know where you live, but if we meet somewhere and sometimes, I'll be pleased to offer you a good Belgian beer (if you like beer...).
Paul.
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