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Upgrading to 2012 reminder.

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If you have a Plus Pack installed, remember to uninstall this as well as the main program before trying to install 2012.

The error message you get if you don't will just tell you there was a fatal error during install.

If you manage to look at the log file you will see some entries referring to your original serial number you will also see an entry similar to:

Property(S): FatalErrorDetails =
The following products could not be removed automatically since they were installed on a per-user basis (the products are available for only one user of this computer). Uninstall these products manually and then restart installation.
{9A5509EE-5579-46C1-B566-5065545547F9}
{F1ED5BD7-4770-4037-9CBD-5DF9A5BEC408}

If you search registry with the CSLID numbers one of the entries will point you to the installed component that needs to be removed.

An example of where to look is attached:

Anhang Größe
reg_atih_prog_unin.png 33.26 KB
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