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Where do download the installation file for Acronis True Image OEM bundled by DELL

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Dear All,

I am system admin in a small computer lab with several dozens Dell optiplex 990. Recently we started to evaluate the use of Acronis True Image OEM bundled with the Dell computers.

It comes with a card and no installation CD.
http://i59.tinypic.com/voqxqx.jpg

By following the instruction I quickly created my Acronis a/c and registered the serial number successfully. It gave me two sets of serial numbers. One is Acronis True Image Home 2013 Activation (English), another one is Acronis True Image Home 2013 OEM (English).

And then I downloaded the installation from the OEM manufacturer: www.iti.com.hk/download/acronis
which is Acronis 2010 OEM. The download link pointed back to http://dl.acronis.com/s/oem/generic/ATIH2010P_en-US.exe?__gda__=1431565…

The registered ATIH 2013 serial number of course doesn't work on this ATIH2010P. Can Acronis support kindly enough to send me the correct link to download the installation file?

Thanks very much for your help.

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Hi, is there any Acronis staff that can point me to a right place to find the solution?

Hi Rickie,
thank you for your posting and please forgive me the delayed answer!
Acronis Support doesn't provide assistance for OEM software and it will take relatively long time to find the relevant installation file because we don't have them at hand. In fact in this case it is better to contact manufacturer and ask them to provide you with a new download link.
Let me know the result please!
Best regards,