Windows 10 tells me Acronis True Image 2010 "This Ap does not work on this version"
I had Acronis True Image 2010 installed on my Windows 10 machine [HP-G60 laptop] and Microsoft updated the operating system to Windows 10. Yesterday when I tried to run ATI-2010 I got the message from Windows-10, "This Ap does not work on this version".
I have ordered ATI-2017- but, although the icon is still on the desktop, I don't see it listed as a program that I can uninstall.
My Question: Is it likely that the Win-10 update uninstalled the program & just left the icon in place--- or is it possible that ATI-2010 is still there and might cause a problem with the installation of ATI-2017?
Your wisdom would be greatly appreciated.
Gary


- Anmelden, um Kommentare verfassen zu können
In reply to Gary, the by truwrikodrorow…

Hi Steve,
I used the "MVP User Tools" link in your signature file. Obviously it links to
Google Drive. Once in Google Drive I clicked the link titled "MVP_User_Guides_and_How_To's".
On the next page that displayed there are 16 Document links.
One is titled "Copy of ATIH 2017 Disk Restore.pdf". I clicked it and when it displayed there was just Step 1 displayed. Steps 2 through 12 were blank. Do you have a full document with all Steps?
I'll be looking forward to your reply.
Thank You
- Anmelden, um Kommentare verfassen zu können

Stageman, the full document is still shown on the Google Drive but without the 'Copy of' prefix - you can use the MVP User Tools and Tutorials link here in the Forum in the Useful Links section, but I have also attached a copy of the original PDF file.
Anhang | Größe |
---|---|
445058-145167.pdf | 719.56 KB |
- Anmelden, um Kommentare verfassen zu können