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Windows 7 Backup NOT repsonding

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After I uninstalled TrueImage Home 2011 Widows 7 backup will not respond from the control panel. When I go to the control panel after uninstalling Acronis and DB click Backup and Restore nothing happens. I had reinstall Acronis to get Backup and Restore to work. How do I fix this?

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Hello James,

Thank you for posting and welcome to our forum. I will definitely help you with this issue.

Do you remember what build you installed by any chance? The reason I am asking is we had a known issue with ATIH2011 and Windows 7 backup. It was fixed in the latest build, 6696 and should not cause any problem. We also have a registry fix available in this KB article.

I would really appreciate if you could try and get back to me in case you need additional help.

Thank you.

James,

Check this out

http://forum.acronis.com/forum/14782

Post # 36

I was using Version 6696. The REG fix only works while TI 2011 is still installed. I uninstalled TI 2011 V 6696 and could not gain access to win 7 backup and restore. I was able to fix my problem with a solution I found on your forums. The solution for me required a manual REG edit, based on the information in I found on the forums. Obviously Acronis does a sloppy job of restoring the registry during an uninstall. I will NOT be using or recommending Acronis TI 2011, it just is buggy.