Windows 7 Blue Screen restart while creating system backup
Hello,
I have tried to perform a backup of my main C: partition (to partition G:) with Acronis True Image Home on Windows 7 Professional. As this will take some time, I came back to my PC after a while and recognised my PC had rebooted. After logging on again I got a Windows error messsage dialog stating, the system had restarted due to a blue screen:
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Problemsignatur:
Problemereignisname: BlueScreen
Betriebsystemversion: 6.1.7600.2.0.0.256.48
Gebietsschema-ID: 1031
Zusatzinformationen zum Problem:
BCCode: 9f
BCP1: 00000003
BCP2: 84C9D028
BCP3: 82B67AE0
BCP4: 85110B90
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Dateien, die bei der Beschreibung des Problems hilfreich sind:
C:\Windows\Minidump\021010-15397-01.dmp
E:\TEMP\WER-52358506-0.sysdata.xml
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This happens whenever performing a system backup with TrueImage. Please see also the Windows Minidump and the Acronis report in the file attachments.
Can you please tell me how to resolve the problem?
Anhang | Größe |
---|---|
report.zip | 81.25 KB |
021010-15397-01.zip | 116.28 KB |

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