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Windows 7 upgrade 2009 - 2010

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During the upgrade from 2009 to 2010 i get an error while login in.

"The procedure entry point ?getText@FXTextField@...blabla............." with the caption "TimounterMonitor.exe"

I read it had to do with the upgrade...i can't use the acronis clean up utility in Windows 7....for unstalling...revo uninstaller does not the job as well...

I won't the error message gone.....can somebody help me?

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Hello Pacecal,

I will do my best to resolve the issue you experience.

The issue is under investigation and we know that the issue is only with installing Acronis True Image Home 2010 over an older version of the product.

If you can’t uninstall Acronis True Image Home 2010 through Add/Remove Programs and use Acronis CleanUp Utility to remove it then I would recommend you to contact Acronis Customer Central with a reference to this thread and attach the following diagnostic information:

-  System report, if you have Acronis True Image Home 2010 installed. See Acronis True Image Home 2010: Generating System Report;

-  Output of AcronisInfo Utility if you have an older version of Acronis True Image Home installed

Let me know if you need further assistance.

Thank you.