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Windows 8 upgrade issue

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I upgraded to Windows 8 and had to go through an installation option that did not preserve my old Windows configuration, so I had to reinstall all my former applications. I was until then a user of True Image 2011 (I had previously downgraded from version 12 after some annoying bugs), which is incompatible with Windows 8 (by the way version 2012 is as well). So I installed the trial version 2013. When I then went browsing for my pre-existing backup sets some weird things happened:

- Some backup sets loaded correctly including the entire chain of incremental backups
- Some backup sets loaded only partially, with some backup files being skipped and therefore not being able to recover until the most recent version
- Some backup sets were refused to load, and a weird error saying something like a file of the same name already existing in the same folder

Also, in the two cases above, the program reports data corruption. However, when I try to load and recover those malfunctioning backup sets using the 2013 boot-up recovery media, everything works fine. Therefore I know my backup sets are not corrupted.

Has anyone experienced any similar problem? I don't think this is related to the Windows 8 update itself, but rather to having 2013 read some 2011 backup sets without having properly upgraded from one to another.

0 Users found this helpful

Right. When you change version of ATI, I recommend you put the backups of the older version in a separate directory, and create new tasks, so that you know which backup files has been create with which version.

Validate your backup sets (old ones) after moving them (even if on the same support). This will increase your level of confidence that they are still recoverable.