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mobile cloud backup does not show on web

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Successfully created mobile backup to Cloud on android phone.  Backup does not show when browsing cloud backups on web.  Both mobile and PC backups are shown on the mobile app browse page.  see pix.

How can this be hard????

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Hello Toby!

I have checked the account and the backups appear.

Please note the process to recover the mobile phones is different from the regular machines.

You have to select the mobile phone in the console and choose the option: Recover

A full list will appear.

Best regards!

 

Ah Ha!

You have to select Resources -> All Devices to see the cloud backups - not "Backups" - non-intuitive...

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Beiträge: 2
Kommentare: 1727

TobyK wrote:

Ah Ha!

You have to select Resources -> All Devices to see the cloud backups - not "Backups" - non-intuitive...

Hello!

In this situation yes. You have to go directly to the device. The backup tab just refers to regular machine backups.

Best regards!