Snap Deploy Crashes when creating a template

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Beiträge: 1
Kommentare: 0

So I have created my image and it on my servers hard drive every time I go to create the template i get to the select a partition section so i select my partition and click next and the management console crashes it does not matter if i do this from the server or a workstation running the management console. Now specs are as follows.

Dell power edge r710 with 2.6 tb of storage and running server 2008 r2 64bit edition
Dell optiplex 960 running windows 7

Thanks

Do, 03/18/2010 - 08:27
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Beiträge: 24
Kommentare: 3268

Hello Brian!

Welcome of Acronis Forum and thank you for finding time to report about the issue! I will be glad to assist you.

Unfortunately due to the lack of diagnostic information we can only guess what was the cause of the problem. In order to provide you with an answer we will need some additional details. Could you please kindly gather the following for us? 

  1. Acronis Info from the machine with Management Console
  2. Dr. Watson Crash Dump

Please kindly contact us with the information gathered. This will help us to identify the cause of the issue and provide you with appropriate solution.

Thank you in advance for cooperation!

Do, 03/18/2010 - 15:17
  • Anmelden, um Kommentare verfassen zu können