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I am trying modify which folders are backed up from an existing backup job but it appears this is not possible in True Image 2017 I click on the…

I have recently updated Acronis Treu Image 2017 to version 5554.  It works just fine backing up to Dell desktops (Optiplex 9010 and 9020).  But on my…

Greetings, I have an HP Elitebook 8470p that I am trying to capture an image of. I used Tools->Rescue Media Builder ->my usb flash drive.  It…

Hello Acronis Users/Support I bought ATI17 and try to backup my whole Computer to my Synology NAS.. In explorer under windows i'm connected with some…

Hallo, ich möchte den Speicherort für die Archivteile eines inkrementellen Backups von ATIH 2009 verschieben und die Task weiterbenutzen. Ich habe…

Hello, In a "File/Folders" backup, is there a way to define directory exclude filters based on the directory name, not the full path?  For example, I…

So, I recently started using Acronis True Image 2016 for full PC backups, and for a few weeks, it was fine no problems. Now, every time I connect my…

This morning I woke to find my PC rebooted, and True Image 2015 has lost track of all my backups.  I tried to add them back in, but it failed (…

Having a problem backing up an external drive.  I have an ssd connected into a StarTech USB dock. Previously it has worked fine but now when I try to…

Hi, i´ve lost my admin passwor for acronis vmp9; is there any procedure to reset this password? Thanks.  

Hi, I make a backup of a whole disk with Acronis True Image 2016. Now I want to restore the backup to a new disk. Since the new disk has a different…

I've just registered on the Acronis site and downloaded the agent/management software. The software installed without issue and I could successfully…