How do I delete non-existing archives on unmanaged Depots?
Hello,
We got the following strange Problem with Acronis:
We backup a couple of Terminalservers to an unmanaged Central Depot Samba-CIFS-Share on a NAS-Storage.
One day we saw some unusual Archives via AMS-Console which shouldnt exist anymore. They were deleted before, but Acronis still shows them somehow and cant delete them either cause they doesnt exist anymore... Thats what has been recorded to the logfiles.
Any attempt to delete them manually via AMS failed and they are still shown. Even a reload of this Share doesn't change it.
The following Log-Entry is created if I try to delete it:
Befehl 'Archive löschen' ist fehlgeschlagen. Zusätzliche Info: -------------------- Fehlercode: 61 Module: 309 Zeileninfo: 4a8728dc8a1c9510 Felder: $module : management_server_vs_44421 Nachricht: Befehl 'Archive löschen' ist fehlgeschlagen. -------------------- Fehlercode: 22 Module: 309 Zeileninfo: 8d165e86fb8195f7 Felder: TraceLevel : 1, $module : archive_manager_plugin_vs_44421 Nachricht: TOL: Failed to execute the command. Der Befehl 'Archive löschen' entfernt die spezifizierten Backup-Archive. -------------------- Fehlercode: 22 Module: 309 Zeileninfo: 8d165e86fb8195f7 Felder: TraceLevel : 1, $module : archive_manager_plugin_vs_44421 Nachricht: TOL: Failed to execute the command. Der Befehl 'Archive löschen' entfernt die spezifizierten Backup-Archive. -------------------- Fehlercode: 219 Module: 161 Zeileninfo: b320396adfe3cef Felder: IsReturnCode : 1, $module : archive_manager_plugin_vs_44421 Nachricht: Löschen der Archive fehlgeschlagen. -------------------- Fehlercode: 507 Module: 64 Zeileninfo: a1d3981537c687d9 Felder: id : vts03_Archiv(1)_2016_09_17_18_00_15_907D13.TIB, $module : archive_manager_plugin_vs_44421 Nachricht: Öffnen des Backup-Archivs per ID fehlgeschlagen. -------------------- Fehlercode: 620 Module: 64 Zeileninfo: 6a1198d1b8be2c1d Felder: $module : archive_manager_plugin_vs_44421 Nachricht: Daten des Archivs sind ungültig. -------------------- Fehlercode: 1 Module: 64 Zeileninfo: 98130db273d2480 Felder: $module : archive_manager_plugin_vs_44421 Nachricht: Das Archiv ist ungültig oder sein Typ wird nicht unterstützt. --------------------
Is there another way to fix that?
Thank you very much for any help!

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Is there some Kind of Index-File for depots?
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Hello cx9,
Thank you for your posting! There could be cases when information about changes in the vault was not reflected in the product's database (e.g. when you move backups manually via File Explorer) and it still is looking for the removed backups. To refresh the information about vault contents follow instructions
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Thank you,
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