How do I troubleshoot Acronis Backup & Recovery Linux backups?

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 0

Getting these errors on and off--see below. Very intermittent! Where are the logs located? What services need to be running? Just basically, how do i troubleshoot these random problems? Never was an issue with previous versions!

An error occurred while executing the command.
Error: 0x1510008
$module = "acrocmd_lxa64_37975"
Tag: 0x7A8E520180FDC065

ProtectCommand: Failed to execute the command.
Error: 0x1330029
$module = "agent_protection_addon_lxa64_pic_37975"
Tag: 0xE6792A5EE190DDA6

Step 'Backup' has failed.
Error: 0x1490002
TraceLevel = 1 (0x1),
$module = "gtob_backup_command_addon_lxa64_pic_37975"
Tag: 0x8EDC81EA38FABA52

TOL: Failed to execute the command. The 'Backing up' command backs up the specified data to the specified location.
Error: 0x1350016
TraceLevel = 1 (0x1),
$module = "gtob_backup_command_addon_lxa64_pic_37975"
Tag: 0x8D165E86FB8195FF

Fri, 02/07/2014 - 14:18
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 0
Comments: 1379

If you can browse product's logs or logs for specific activity using GUI console there may be some clues.

Fri, 02/07/2014 - 16:21