Not working. Never had a problem before

Hi
I have used Acronis work statiion for years without
a problem. Work station with universel restore.

I have a new Laptop with Windows 8 ( Yuc )
I purchased a newer version of Backup and universil recovery this AM.
I connected a USB Drive and tested that the external USB Drive can read and write.
When I try to do a backup as I have spent days trying to get this thing setup with everything I need on it. When I try to backup to the laptop as I have done many times over the years I get an error message stating "Can find file" When I try to find out what the hell the file is it does not tell me.
I always get to 15% ehrn this happens.
Also
Like Windows 8 the 11.5 version is not very easy to use like version 10 that I have on several other systems. IT always works on those systems. Also getting the GUI to confirm what drive I want to backup and what drive I want wont to backup to is not the least bit inuative.
I just want to add this info. The old version 10 was cool and easy to use. This new version is not as easy but it should work. I can eventualy and did get the drive I wanted backed up and the destination drive setup with a folder etc..
But I have no idea what the hell file it is trying to use that it says is not there.
I could sure use some help. I use Linux and Apple far more than MS so this is kind of new to me.
Any Ideas. I did hit the Help button and it said it would gather info about my system. It did and then sent the data to I assum Acronis but not for sure.
I realy need some help here.
Thank you.
Jim