incorrect credentials for application aware backup- SQL
I have changed passwod for service account for acronis.
I have 3 servers with sql databases - and backup them using plan: all machones application aware sql.
Now I can't use new password with two of them.
I have tried current backup plan, create new backup plan : every time I have message thad credentials are incorrect and can't crete new plan with sql
I have tried:
-full agent uninstall( with settings), and install agent.
- many restarts
- use other accounts.
-install previous version of agent
- install current version of agent
no succes.
BUT - when i go to devices->SQL-> server etc... acronis asked me for credentials and the credentials were correct. I can crete sql backup for the 2 sql servers.
But still, when I go to plans and try to create all machine with application aware sql - for the 2 servers, credentials are incorrect.

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management service is running. It is connecting when i don't use application avare option SQL.
antyvirusuninstalled, firewall disabled.
I ahave no log of activity because I have no activity. I can't configure machine backup with sql:
Error like this when i try to configure plan:
(in translation: "credentials not correct")
the same credential works when i go to devices->SQL-> server etc... acronis asked me for credentials and the credentials are correct.
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Hello Marek,
thanks for providing additional details.
I suggest that you edit these affected backup plans: disable application-aware backup option, save the plan, then enable application-aware back and enter these new credentials.
Otherwise, please try to use domain credentials.
If nothing helps, then please open a case with Acronis Support Team since this issue requires personal assistance. Please ask support engineers to remotely access your Acronis Management Console and sort out this situation.
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