Mounting an tib disk image fails on Linux

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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We are evaluating Acronis Backup for Linux. We have some Windows disk backups and we want to mount them in Linux. However, we are not successful.

sudo acrocmd mount --loc="/path/to/archives" --credentials=anonymous --arc="SERVER_full_b15_s1_v" --volume=1-1 --mount_point=/mnt/testmount

Total time: 00:00:36
An error occurred while executing the command.
    Error: 0x1510008
    $module = "acrocmd_lxa64_13400"
    PrintPerformingResult : e:/412/enterprise/command_line/engine/impl/engine.cpp(65)
Failed to mount the backup.
    Error: 0xC40005
    $module = "disk_bundle_lxa64_13400"
    MountArchive : e:/412/enterprise/mms/managers/mount/impl/manager.cpp(593)
Error 0xdf0013: Failed to start the service.
| line: 0xfb5297bffbbc938e
| file: e:/412/linex/utils/trueimagemnt/wrapper/wrapper_main.cpp:306
| function: ExecDemon
| RetCode: 0x6
| $module: trueimagemnt2_lxa64_13400
|
| error 0xdf0006
| line: 0x6cdd3a266cf0b098
| file: e:/412/linex/utils/trueimagemnt/snumbdlib.cpp:87
| function: PrepareCtlDevice
| $module: trueimagemnt_demon2_lxa64_13400
|
| error 0xfff1: No such file or directory
| line: 0xbd28fdbd64edb918
| file: e:/412/core/common/error.cpp:346
| function: AddPosixError
| code: 0x2
| $module: trueimagemnt_demon2_lxa64_13400

    Error: 0xDF0013
    $module = "disk_bundle_lxa64_13400"
    RunTrueImageMnt : e:/412/core/linex/trueimagemnt_supp.cpp(730)

 

Backups in /path/to/archives

SERVER_full_b15_s1_v1.tib
SERVER_inc_b15_s2_v1.tib
SERVER_inc_b15_s3_v1.tib
SERVER_inc_b15_s4_v1.tib
SERVER_inc_b15_s5_v1.tib
SERVER_inc_b15_s6_v1.tib

 

Please, note we have not been successful in installing SnapAPI (ubuntu 18.04, linux 4.15.0-46-generic. The compilation fails: /var/lib/dkms/snapapi26/0.7.123/build/snapapi26.c:660:34: error: ‘struct bio’ has no member named ‘bi_blkg’ ). But, I believe SnapAPI is not relevant to mounting an image?

Please, let us know as soon as possible.

Thank you in advance.

Thu, 05/30/2019 - 15:17
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 0
Comments: 2016

Hello acrtest,

welcome to Acronis forums!

Please note that mounting volumes from a backup functionality is available in Windows environment only (please read the Requirements).

Fri, 05/31/2019 - 17:44
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