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Licence deactivated

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My licence of Backup and recovery is deactivated. How can i reactivate the license. I do not know why this happend.

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What is build# of the products? Is license server installed on the same machine? What is displayed in the license server management console for this key (screenshot with exact license key letters removed) ?

Try the solution from http://kb.acronis.com/content/5963 or http://kb.acronis.com/content/14535 . I also recall an article about license-specific error in old build like yours, 11345, but I can't find it now. You may try to update to 13762 too.

We,ve the same error with an advanced Server sbs 11 upgrade on the highest patch Level. If I revoke the license and try to Change the Registration there's just a message: License is deactivated. The Error comes up exactly 1 month after an upgrade to the highest Version.