Licence deactivated

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 1
Commentaires: 3

My licence of Backup and recovery is deactivated. How can i reactivate the license. I do not know why this happend.

Fichier attaché Taille
acronis.jpg 171.2 Ko
mer 15/05/2013 - 10:06
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Contributions: 0
Commentaires: 1379

What is build# of the products? Is license server installed on the same machine? What is displayed in the license server management console for this key (screenshot with exact license key letters removed) ?

mer 15/05/2013 - 12:38
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 1
Commentaires: 3

The build is 10.0.11345. The license Server is installed on the same machine.

Fichier attaché Taille
131620-107839.jpg 267.76 Ko
131620-107842.jpg 257.79 Ko
mer 15/05/2013 - 18:06
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Contributions: 0
Commentaires: 1379

Try the solution from http://kb.acronis.com/content/5963 or http://kb.acronis.com/content/14535 . I also recall an article about license-specific error in old build like yours, 11345, but I can't find it now. You may try to update to 13762 too.

jeu 16/05/2013 - 10:18
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 0
Commentaires: 1

We,ve the same error with an advanced Server sbs 11 upgrade on the highest patch Level. If I revoke the license and try to Change the Registration there's just a message: License is deactivated. The Error comes up exactly 1 month after an upgrade to the highest Version.

lun 10/06/2013 - 20:30