Restore backup to other machine - Management Server doesn't differ between the machines
Hello together,
i restored a backup with Acronis Cyber Backup 12.5 from machine A to machine B, because I need to have two identical machines. Machine B has of course an other IP-address then machine a, but the Management Server doesn't recognize machine B to be an independent system. Instead, the management server shows that machine A has changed the IP-Address to the address of machine B.
I already tried reinstalling the backup agent on machine B, which did not solve the problem. How does the management server identifiy the clients?
Thank you very much.


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Hello PP,
Welcome to Acronis forums!
You will need to change MMSCurrentMachineID and InstanceID on machine B as instructed in this KB article: https://kb.acronis.com/content/65008
Please re-add the Agent on machine B after that: https://kb.acronis.com/content/59828.
Machine A should be re-added automatically. Otherwise, please re-add machine A.
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Péter Szatmári wrote:Hello PP!
The agent has an ID in registry which persists even if you reinstall. Uninstall the agent from Machine B and delete the keys below from HKEY_LOCAL_MACHINE\SOFTWARE\Acronis\BackupAndRecovery\Settings\MachineManager:
- InstanceID
- MMSCurrentMachineID
- ARSMCurrentMachineID
Reinstall and reregister the agent. You might need to re-register Machine A after this.
-- Peter
Thank you very much! This worked for me. Good to know where the ID is stored.
Best wishes,
Philipp
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