Cancel auto-renewal
It would seem that Acronis implement some very sly practices when it comes to managing your account. In fact there is NO option to disable auto-renewal.
Please advise how I can cancel auto-renewal.
Thank you


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Hello John,
I've sent you the cancellation link in a private message (to access PM, click on My account at the top of a forum page and then on Dialogs)
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Hi,
Please advise how I can cancel auto-renewal on my Acronis True Image subscription.
Thank you
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Hi Enchantech,
Thanks for the information, I have managed to turn off the automatic renewal. I was suprised I still had the original Subscription order!
Regards,
Mel
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Your welcome,
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I also wish to cancel auto renewal, but don't have original invoice, and can find no way to cancel subscription from account login.
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peter hunter wrote:I also wish to cancel auto renewal, but don't have original invoice, and can find no way to cancel subscription from account login.
Hello Peter,
please check your private messages for the link (go to My account at the top of a forum page and then to Dialogs)
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hi,
I would like to cancel auto-renewal.
thanks
Regina
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Hello
I also have lost the invoice email and need to cancel auto-renewal
Thank you
ANdreas
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HIi,
I would like to cancel auto-renewal for Acronis Cyber Protect Home Office Essentials.
thanks
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