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Restoring backup job files

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My configuration is to create a full version after every 9 incremental versions and store no more than 2 recent version chains.

I had a Microsoft problem that required me to reload my PC back to factory default.  Prior to reloading I created an Entire PC backup.  The first program I installed was ACP.  I had saved my Acronis settings prior to performing the reload and I applied those settings to ACP.  This took place 08/25/23, so what I am getting ready to describe may not be totally accurate, since it is from memory.

When I restored my settings all of my jobs appeared, but none of the jobs had any data and needed to be reconfigured.  I had a test job that I was playing with trying to figure out how to recover the backup files.  I am not sure what I tried, but the final solution was to use Windows File Explorer to have Acronis validate a backup string.  Each backup has two strings, so I selected the latest incremental file to validate.  When I did the entire string appeared in the appropriate backup job.  Since I was missing the first completed string I then selected the latest incremental file of that string and validate.  When it finished I had both strings and most everything has seemed to work correctly since.  My first question is:

   Was this the correct procedure to recover the backup strings?

As I said this reload was started 08/25/23.  I have had a problem with two of the backups and I am sure I somehow caused the problem.  The first one I resolved and I am not sure why the problem occurred.  With the second problem I looked more closely and discovered that an old incremental file was not deleted when the string containing that incremental file was deleted.  In looking closely at the file names I now realize that the log shows that the "To file is inc_b52_s3_v1.tib", but the file it created was "inc_b52_s3_v1-2.tib".  The file "inc_b52_s3_v1.tib" was the last file created prior to me starting the reload.  When I tried to perform this backup, after the reload, I got the message "Cannot find 1".  I assumed it meant that it could not find "full_b52_s3_v1.tib", but it was there.  When it was time to delete the string it deleted the entire b52 string minus "inc_b52_s3_v1.tib".  My second question is:

   I will accept that I probably did something wrong, but I am not sure what, but why would it not delete "inc_b52_s3_v1.tib" and why did it complete the b52 string, complete the b53 string, start the b54 string and when it was time to create "inc_b54_s7_v1.tib" start looking for "full_b52_s3_v1.tib"?

To my way of thinking "Cannot find 1" error message is not informative.  I probably selected "ignore" thinking that the file in question was there, which probably resulted in the file "inc_b52_s3_v1-2.tib" being created.

I am attaching log files showing what happened.

Attachment Size
Log file.pdf 352.62 KB
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Hello!

Thanks for contacting.

Please reply to our support on the ticket 06072840.

We sent you an email on the 23rd of September and so far we didn't receive any reply.

Best regards!